Hello everyone,

since I updated my player's firmware with the new May 2011 version I am experiencing serveral difficulties/problems.
Most of my BluRays are not recognized anymore although they have been with previous firmware versions. Some BluRays can be read after I try them like 20 times. Harry Potter 7.1 can be read now, but couldn't before. DVDs can be played normally.
On old firmware versions I observed the same with a few BluRays but only quite seldomly.

Any chance of fixing this issue without having to send the player back to Amazon ?

Thanks a lot for your help.