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  1. #1
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    Unhappy HbbTV for RTVE (Spanish) on 42PFK7109/12

    The HbbTV doesn't work for RTVE Spanish channel. When I push the red button, the menu appears and I can move left and right but when I push de Ok button, it gets fridged. If I switch the channel del menu continues there. I have to shut down the TV.

    At the up left corner appears a message saying the acceptance of cookies. It gives a js error as well (launcher/app/v1.0.3/javascript/RTVE.hbbtv.utils.js:76).

    Obiously, the TV is updated.

    Is it a problem from TV? Or from RTVE application? Who would be able to resolve the problem? How can I report this problem?

    Thank you in advance.

  2. #2
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    Similar issue here,
    TV model 40PUH6400.

    I push red button, get to go into the menu and browse different signals they offer, but any time i choose one of them the TV shows the Philips moving logo and restarts. Specially annoying now we're in the middle of the Summer Olympics and that was one of the reasons to buy this TV.

    I'm pretty sure it has to do with the tv itself because i've tried it in two different Samsung TVs and it worked smooth and flawless.

    As Dikus stated, latest firmware installed. But it also happened with the previous version.

    Is there a way to contact someone to look into this /report this issue?

    Thanks!
    Last edited by LosAndres; 08-18-2016 at 11:59 AM.

  3. The Following User Says Thank You to LosAndres For This Useful Post:

    Dikus (08-27-2016)

  4. #3
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    BUMP!

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