40PFL7605M/08 lose connection to Twonky Media Server 5.1.9

[roberto75]

I have connection problems with my Philips 40PFL7605M/08 and Western Digital MyBookLive.
Philips with firmware 140.37.0.
On MyBookLive i have firmware 1.05.07 and Twonky Media Server 5.1.9.

Whenever i play a music file, the tv lose connection to the media server.
Twonky server disappearing after a while.

The media server disappeared from list and doesn't return until I restart the tv.

Thanks

[a_Tom]

does it happen also with other servers?
how is the tv connected with this ...a nas it is?

[gramir]

Hi,

I have the same issue between my 40PFL7605H/12 and my laptop using Windows Media Player as Media Server.

I don't know if it is somehow related to the Net TV connection issue I'm having in these days.

gramir

[a_Tom]

as you can use dlna also without even having a router or internet, i would say, this is something completly different

[gramir]

in my case i'm using dlna through my router.

[roberto75]

The tv is connected by cable LAN to router SpeedTouch THOMSON ST585.
Yes, MyBookLive is a NAS.

I make a test connecting TV with TVersity Media Server ver 1.96 on my notebook.
Also with TVersity Media Server, after some minutes the connection break.

All the media servers disappearing until i restart the tv.

[a_Tom]

At first i would check the network settings on the TV, write down IP, Subnetmask, Gateway, DNS1 and 2.
Do this also on the PC or NAS.
After that, set both, PC/NAS and TV to manual config and enter the Data like you have wrote it down.
If that is done, use a cable (crossover) directly from the TV to the PC/NAS, without! the Router.
If that also doesnt solve the behavior, try to make a picture of the Screen you get, directly after the connection is gone.

[rodofumi]

Same problem over here, using a 32pfl7605 connected to Twonky (on QNAP NAS) through Thomson TG712 router.
Even though all network-credentials (ip-address, DNS etc) are known by the TV (as listed in the network-config screen), the TV constantly drops its connection with the router/media server. Disconnection network cable and reconnection sometimes cures the problem (temporarily). I hate this because the networking capability of the TV was one of the reasons to buy it...

[Philips - Thomas]

Hi

@rodofumi/roberto75
Did you test this with direct connection between TV and PC? Does it help?

@gramir
What Router do you use exactly?
Can you please also test the direct connection between the TV and the PC?

Thanks
Thomas

[roberto75]

I make a quick test with direct connection between TV and NAS without Router SpeedTouch THOMSON ST585. The first test was OK. I would like to do other tests.

I make another test with direct connection and it worked well.

I think it's a router problem.

[rodofumi]

Hi

@rodofumi/roberto75
Did you test this with direct connection between TV and PC? Does it help?

Tried all possible configs:
using a different router (Linksys WAG200): router - tv,
using a switch: router - nas - switch - tv,
direct: nas - tv,
direct using switch: nas - switch - tv

but all with the same result; the connection from tv to the network drops (sometimes after a few minutes, sometimes after one or two hours) and the tv can't connect to any network (no NetTV, no NAS) anymore. It hangs on the network-seeking screen.

In case of connection-drops, the ipadres of the tv can actually be pinged from the internal network. My PS3 streams without problems, no connection-drops within the same network as the TV.

[Philips - Thomas]

Hi rudofomi

i think its time to get in contact with the Local Call Center:
http://www.support.philips.com/suppo...jsp?COOKIE=off

Regards
Thomas

[rollufje]

@rodofumi: have you got any windows PC's turned on when the signal drops?

I got the same problem when I turn on my notebook with windows 7 (and WMP -> DLNA).
When I watch a stream from my NAS (twonkyserver 4 I think, Lacie Networkspace2) the TV loses connection when my laptop is turned on. After that, no NAS is visible on the network.

When I reset my router / modem everything comes back.

[rodofumi]

@rodofumi: have you got any windows PC's turned on when the signal drops?

I got the same problem when I turn on my notebook with windows 7 (and WMP -> DLNA).
When I watch a stream from my NAS (twonkyserver 4 I think, Lacie Networkspace2) the TV loses connection when my laptop is turned on. After that, no NAS is visible on the network.

When I reset my router / modem everything comes back.

Hmm, I'll give it a try, tnx for the advice.