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  1. #16
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    Quote Originally Posted by smart View Post
    I can confirm this. Seems to be a bug. But as I was told on the local Philips Support Hotline, this is something for the content provider.
    The thing is, Net TV is a portal. The "apps" run in the portal. It is extremely likely that the Philips portal is responsible for storing credential info of Philips customers which are then used to access services provided by 3rd parties (ie YouTube). If that doesn't work, then there is nothing YouTube can do to fix it.

    In the end, I don't really care who is at fault. I just want the problem fixed, so that I get what I paid for. I didn't pay YouTube for anything, but I did pay Philips for something. So ... the way I see it, Philips has a responsibility to their customers to do what they need to to fix the problem. This may mean that the Net TV product or development manager, needs to put down his/her coffee cup, pick up a phone, and contact YouTube. Is this really to much to ask of Philips? I don't think so.

  2. #17
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    I agree ...
    but who cares ...

  3. #18
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    I solved thanks to Eddylake's hint (deleting NET memory).

  4. #19
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    Quote Originally Posted by Antonio Lo Nardo View Post
    I solved thanks to Eddylake's hint (deleting NET memory).
    When you say "solved" do you mean that the YouTube app now saves your login info, and you don't have to re-enter it every time you want to watch YouTube clips after restarting the TV?

  5. #20
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    Yes. After restarting the TV and selecting the NetTv and YouTube App, I click on "sign in" and I find pre-filled fields with my Username and Password (*******); then I only have to click on "ok" .
    Bye.

  6. #21
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    Quote Originally Posted by Antonio Lo Nardo View Post
    Yes. After restarting the TV and selecting the NetTv and YouTube App, I click on "sign in" and I find pre-filled fields with my Username and Password (*******); then I only have to click on "ok" .
    Bye.
    Hi Antonio,

    What wonders me is why your solution does not work for me the way it did on your television.
    I guess that you have done something else to solve the problem.

    When I delete the Net TV-memory, this does not solve the problem that the TV is not able to "remember" the password. The TV is only able to remember the user name. When I try to save the password also, then the next time I restart You Tube both user name and password have been deleted.

    Would you be able to describe your workaround in detail?

  7. #22
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    Quote Originally Posted by EddyLake View Post
    Would you be able to describe your workaround in detail?
    I did exactly this:
    http://www.supportforum.philips.com/...ll=1#post10883

  8. #23
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    Quote Originally Posted by Antonio Lo Nardo View Post
    Alas, this solution did not work for me.
    Hopefully Philips is working on this, till then, I rest my case....

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