Results 1 to 5 of 5
  • Topic Tools
  • Display
  • Bookmark and Share

Hybrid View

  1. #1
    New Member
    Points: 1,070, Level: 8
    Level completed: 60%, Points required for next Level: 80
    Overall activity: 0%
    Achievements:
    1 year registered1000 Experience PointsNew Achievement!

    Join Date
    Aug 2011
    Posts
    1
    Points
    1,070
    Level
    8
    Thanks
    0
    Thanked 0 Times in 0 Posts
    Rep Power
    0

    Reset vs Restore Factory settings

    I have a MP4 player SA3ARA04K and sometimes it hangs up. So I would like to reset it to see if it helps. But I find there is a button "RESET" at the bottom of the player and there is also an option inside the player called "Restore Factory settings" under "Factory settings" in "Settings". Any difference between these two methods??? What should I do to get it repaired??? Thanks!!

  2. #2
    Diamond Member
    Points: 4,685, Level: 20
    Level completed: 9%, Points required for next Level: 365
    Overall activity: 25.0%
    Achievements:
    1 year registered1000 Experience PointsNew Achievement!
    Awards:
    Discussion Ender

    Join Date
    Jul 2010
    Posts
    1,083
    Points
    4,685
    Level
    20
    Thanks
    0
    Thanked 1 Time in 1 Post
    Rep Power
    6
    i dont think restore the factory settings can be regarded as some sort of repair... it doesnt mean to use for troubleshoot... it just means clearing the settings / data you have;
    while the reset button is used to do the hard re-set... so when the player cannot turn on or it hanged up, you press this reset button to give it a breath , see if it wakes up or not...
    reading the website... the repair (when reset doesn't work) can be performed by using Songbird...

    so... that s why you should have songbird installed anyways... cuz it s for curing your player if it s in deep trouble ;-)

  3. #3
    Bronze Member
    Points: 1,077, Level: 8
    Level completed: 64%, Points required for next Level: 73
    Overall activity: 0%
    Achievements:
    1 year registered1000 Experience PointsNew Achievement!

    Join Date
    Aug 2011
    Location
    London
    Posts
    31
    Points
    1,077
    Level
    8
    Thanks
    0
    Thanked 0 Times in 0 Posts
    Rep Power
    0
    @cristiano if my player ever freezes/ hangs i just use the RESET button on the player and it kinda re-boots it. Always seems to work for me!

    The factory settings/ restore is for big problems i think!

  4. #4
    Philips - Cassandra
    Guest
    Hi Cristiano,

    Welcome to our sound forum!

    There is a difference. Restoring to factory settings will only remove all personal settings you have set on the player and replace with the default values.

    The reset button is used to carry out a hard reset as Kwinnie mentioned. It is normal for portable devices to sometimes freeze and hang up. This is the reason there is a little reset button on the player. Holding this down for 10 seconds will reboot the player.

    If your player is freezing regularly we would recommend checking that you are on the latest firmware available and to carry out a device repair which will re-install all important files back onto your player.

    Firmware updates and repairs can be completed only when the player is connected to your PC using the songbird software. For more info about the repair and step by step instructions have a look at the link below:

    http://www.p4c.philips.com/cgi-bin/d...rchtext=repair

    Kind regards,
    Cassandra

  5. #5
    Moderator
    Points: 3,802, Level: 17
    Level completed: 88%, Points required for next Level: 48
    Overall activity: 20.0%
    Achievements:
    Tagger Second Class1000 Experience PointsNew Achievement!Veteran
    Philips - Andrea's Avatar
    Join Date
    Jul 2011
    Posts
    169
    Points
    3,802
    Level
    17
    Thanks
    0
    Thanked 0 Times in 0 Posts
    Rep Power
    10

    Exclamation Topic Closed

    This topic is now closed as there has been no activity in the past 60 days.

    If you feel this topic should be re-opened, please PM me.

    Thanks.
    Forum Mod

Tags for this Topic

Bookmarks

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •