Hello,

I bought Philips SBH5500 and my laptop running Windows 10 cannot detect the headphones.
Neither can my phone with Windows Phone 8.1 OS.

I've tried to fully charge them and then pair them, nothing seems to change.
I've also updated the drivers to the latest possible - nothing.

Bluetooth on my PC is able to detect other devices, such as my phone and the other way around as well.
I've already spent several hours to make this thing work and nothing seems to help. I'm getting really desperate.

Please advise.
Thank you in advance.

BR, Erik