When I try to play a DVD (on said player) 9/10 times the player "crashes". The display starts counting - like it's playing - but nothing shows up on the TV (Philips PFL8404H) and suddenly the player stops counting and doesn't respond at all. Sometimes I can shut it down by holding the ON/OFF button on the player, but most of the times I have to pull the plug to shut it down.

Is this a known issue and is there a solution or is my product defect?

PS. Firmware is the latest update.