Philips Wi-fi Mediaconnect issue

[dgh]

Until a few days ago it was working perfectly since several months.
Since a few days when i click the icon nothing happens anymore.

Tried to deinstall/ reinstall the SW - no changes

Clicking the icon the possibility to launch the program is not highlighted and nothing happens
Tried to launch from PROGRAMS nothing again ...

any idea / suggestion?
tks

[Cruzeros]

I have the same problem!

have you solved the problem?

Let me know.

Thank you.

[Philips - Thomas]

Hey Guys

there is really no need to move up this old Threads.
If you have Questions to the Threadstarter, pls use the Private Message Option.

Thanks

I have merged the Topics to one.

@Cruzeros
I would say the best is that you get in contact with your Local Call Center.

http://www.support.philips.com/suppo...jsp?COOKIE=off

Regards
Thomas

[Cruzeros]

Dear Jomsp ,

Now, i performed perfectly throughout the procedure you indicated, but is NOT work.
When I enable streaming media in your step 3.2, Philips TV does not appear (done multiple times).

What I'm trying to say is that in my previous posts:
The various PCs in the network (I tried it with more than one) do not see the Philips TV.

To explain better how to behave if the Philips TV as a PC that has a firewall that blocks all incoming connections to him.

The connections that are originated by him are OK.
In fact, the Net TV and access to the Windows MediaPlayer on the PCs works well.

Obviously, does NOT really go "To the Play" of WMP and "Philips Wi-fi MediaConnect".

From what I read in the "FAQ Philips PTA01" the setting that closes the doors of this "hypothetical Firewall TV" is "PC media files show" on TV network settings.

During the various tests, this setting is set to ON, but it is as if it was not.

I repeat that when the problem occurred, after updating the firmware of the TV to realease 000,140,039,000, this setting was set "strange" to OFF.

This also makes me think that may have been caused by some bugs in the new firmware or something went wrong during the upgrade.

What do you think?

Give me your opinion

greetings

[Jomsp]

Dear Cruzeros,

I understand you that you did Ping with positive result, the PC detects the TV, but it contradicts that does not appear the Philips TV device here: http://www.7tutorials.com/files/img/...ring/cnss8.jpg
Just in case, I put the procedure to Ping:
With the remote control the TV, go to the Network Setup menu on your TV and record the IP that is assigned to the TV.
Enter the PC> Click Start> All Programs> Accessories> Command Prompt> Type the command ping and the IP address of the TV you've recorded and click Enter.
ping XXX.XXX.XXX.XXX
“XXX.XXX.XXX.XXX” is the IP address of the TV.
If communication is available, return a response message with a set of values. If you do not get a reply within a couple of seconds, it means that the TV is not recognized the network.
¿Ping OK?

In any case, I would ask:

Router:
Have you tried to enable UPnP on the router?.
Have you tried to reset to return the original configuration of the router?.
Have you tried with another router?.

PC:
Have you enable Network Discovery, profile Home/Work? - http://windows.microsoft.com/en-US/w...work-discovery
In Networks Location, Choose Home network? - http://windows.microsoft.com/en-US/w...twork-location
Can you see the Philips TV in "Network Discovery"? – http://www.online-tech-tips.com/wind...e-network-map/
http://windows.microsoft.com/en-US/w...sta-Inside-Out
http://windows.microsoft.com/en-US/w...he-network-map
If you share "Streaming Media" with another second or third PC on your local network, shows these PC s here:? - http://www.7tutorials.com/files/img/...ring/cnss8.jpg
¿Your network is a Homegroup? , ¿Have you tested like Workgroup? - http://windows.microsoft.com/en-US/w...nd-a-homegroup
Have you tried to return to a previous restore point to a previous date when it worked Wifi Media Connect? - http://windows.microsoft.com/en-US/w...System-Restore
Have you tried uninstalling the antivirus and Tversity?.
Your W7 ¿is "Starter" version?.
Have you tried to connect the TV to a PC other than W7?.
Have you tried to reformat and reinstall a clean W7, and without installing antivirus or Tversity or any additional software ... with W7 clean?.

TV:
Have you tried reinstalling the firmware update?.
Have you requested the stable version of firmware to official support from Philips in your area?.
Have you tried to physically disconnect all devices that are connected to the TV?.
Have you tried restoring the factory settings of the TV?.
Have you tried installing an earlier version of firmaware flowing through the network? (this would be the last resort).

I have no opinion, if not many questions ... I think no choice but to keep trying to eliminate possibilities ... or leave the matter in the hands of the official Philips support ... I would opt to try and eliminate possibilities.

Greetings

Pd.: Though I suppose you've already read, you can check the following article: http://www.p4c.philips.com/cgi-bin/d...5136&faqview=1
I would stress the following: “Switch On the router. Set the router to DHCP(Dynamic Host Configuration Protocol ) On”. And DHCP enabled on both TV and PC.
On the other hand, do not use Tversity, or any other software for testing. Use the TV (Browse PC - Start Menu), instead of Wifi Media Connect software to access folders on the PC and play media files to check if the connection between the TV and the PC is correct. If You Can not access folders and play your PC from TV (Browse PC - Start Menu), would be that the problem does not detect the PC the TV, This must be addressed and prior to use Wifi Media Connect, "Play-To" WMP, Tversity, and so on.

[Cruzeros]

Dear Jomsp,

I will first thank you for your time.
I hope that with your cooperation can solve this problem.

Dear Cruzeros...

If communication is available, return a response message with a set of values. If you do not get a reply within a couple of seconds, it means that the TV is not recognized the network.
¿Ping OK?

Yes, is OK

In any case, I would ask:

Router:
Have you tried to enable UPnP on the router?.
Have you tried to reset to return the original configuration of the router?.
Have you tried with another router?.

Yes.
Yes.
Yes

TV:
Have you tried reinstalling the firmware update?.

Can you tell me how to do this?
Normally, you can not reinstall the same firmware version

Have you requested the stable version of firmware to official support from Philips in your area?.

The most stable I've used is the Q55xx_0.140.34.0
My file has been deleted
How do I get it?

Have you tried to physically disconnect all devices that are connected to the TV?.
Have you tried restoring the factory settings of the TV?.

Yes.
Yes.

Have you tried installing an earlier version of firmaware flowing through the network? (this would be the last resort).

Where can I find a previous version?
On the official site is only the latest version!
Can you, please, even in private messages, show me a link?


Jomsp,

I thank you in advance for your cooperation

[Jomsp]

Dear Cruzeros,

Have you tried with another router?.
Yes.

- I guess that is another brand, right? ... if the router is the same brand this test would be invalid.

TV:
Have you tried reinstalling the firmware update?.
Can you tell me how to do this?
Normally, you can not reinstall the same firmware version .

- Yes, it is… but, you can try and see what happens.

Have you requested the stable version of firmware to official support from Philips in your area?.
How do I get it?

- Contact with the tecnical support Philips in your local area and ask him ... I understand that they have all the firmwares.

Have you tried installing an earlier version of firmaware flowing through the network? (this would be the last resort).
Where can I find a previous version?
On the official site is only the latest version!
Can you, please, even in private messages, show me a link?

- In this moment I don´t find the link... If you search with Google perhaps can find ... but use a firmware downloaded from an unofficial page is a risk... I understand that the service technician of Philps should give you the firmware smoothly.

I hope I have clarified your doubts about my questions.

We are awaiting your test on the PC.

Greetings

[Mazy]

Hi,

I have an issue with Wifi Mediaconnect...
I got stuck at the very beginning, downloaded wi-fi_mediaconnect_setup_philips_v1.6.42, but I cant run the program. I got an error message, stating that is not compatible with my current Windows version.
I have Win7 64bit - could you help me out?