[Important] Bugs, which need to be fixed in 2010 firmware (TV550R1)

[bta]

Since there are also NetTV related issues reported, you might add this one:

IP-EPG: When opening the details of a specific broadcast, you can't switch back to the list of channels/programs. Back button has no function. This was already solved very early after introducing the new IP-EPG. Now it is back again.

User bta has discovered this glitch and I can confirm:
http://www.supportforum.philips.com/...ll=1#post19253

Please have a look at my post. regards.

[berndboehner]

That will only clear some part of the nand-flash, if after that nettv still does not work or other failure then it has to be cleared by a technician who has Compair, a tool that only is provided (read can be bought by) to authorised repair workshops. And this will clear the whole nand-flash area wich is needed to solve the problem, so then you have to call Philips support and arrange a homeservice repair

Thanks for this information, I will give that a try and report back in some time.

berndboehner

[Peer]

Here the same, back button doesn't work. 40pfl9705

[christophexxx]

1. Image dimension always return to screen adaptative (sorry for my english)
in french : le format d'image reviens toujours sur remplissage automatique quel que soit le réglage demandé après chaque mise en veille.

2. Picture is less bright than before (104.40).

[Toengel]

Here the same, back button doesn't work. 40pfl9705

Hi,

did you try that: http://www.supportforum.philips.com/...ll=1#post19620 ? Posted by bta 2 posts before your post

Toengel@Alex

[Chrissie18]

(...)

2. Picture is less bright than before (104.40).

Would love to test that, as I found my picture too bright after the last repair.
But unfortunately - after 2 weeks - no status of my collected TV...

Chris

[csola48]

"2011-12-12: Firmware 140.44 released for 5K to 7K series"
Dear Philips, let him help already!
I installed it, worse, than was, more the mistake!!!
I am annoyed more, than 6 of his months... I start conceiving a dislike for it already the TV look...
Philips 37PFL5405H/12 sound loss over HDMI (1) ARC!!!
Connectivity:
- satellite receiver HDMI 2
- video recorder SCART
- home theatre/DVD HDMI (1) ARC
I listen to the sound through the home theatre. The sound the satellite receiver and the sound of the video recorder are perfect. The DVD is perfect likewise.

Now already on the satellite set top box a sound digital chug (?) is beside the sound in the function of the volume. the sound of the TV is still not functioning properly, even is I have made various complaints before
Solution: new, good software, service, dustbin ?...

[Zayr]

32PFL5605H:
Feature:
SMART-PICTURE settings for every HDMI-INPUT seperatly... so annoying to switch every time when I play with my XBOX.
Bug:
Programm Guide -> Set reminder
Message box for switch to the selected reminder shows even when I'm already on the right channel.

[csola48]

Philips 37PFL5405H/12
Q5521_0.140.44.0 (Date published: 2011-12-12) No. software does not deal the
HDMI (1) ARC with the abnormalities of a socket!
Why?
As a reminder the corrections:
-Intermittent sound lost and picture lost while watching analog channels.
-Intermittent sound lost or sudden volume change on the DIGITAL AUDIO OUT (S/PDIF) connection.
-Intermittent sound lost through certain set-up box connected via HDMI.
-Unable to play video files via DLNA connection.
-Picture freeze while watching HD channels.

[csola48]

I see that the new one was annulled now refreshing (version: 000.140.039.000, Zip file, 43.75 MB, date: 2011-12-19)....
I see that the new one was annulled now refreshing...

[Toengel]

Hi,

indeed - Firmware 140.44 was removed for 5000 and 7000 series. Now the latest one are 140.40 and 140.39 (for models WITHOUT Net TV).

Toengel@Alex

[csola48]

Thx.

... but... but what I shall make with the TV now?!....

[Toengel]

Hi,

you can downgrade and wait for a new release... or you just keep it at it is...

Toengel@Alex

[Chrissie18]

Would love to test that, as I found my picture too bright after the last repair.
But unfortunately - after 2 weeks - no status of my collected TV...

Chris

I was kind off satisfied about the service of E-Care (1st repair AND politeness), but now after the 9705 TV has been collected for the 4th time at Friday 2nd December and still not having heard anything I called today.

Again got the message that it is at the repair and about to be repaired, although we've indicated that we do NOT have any faith in the fact that they can fix it (and it being able to work for at least half a year), so we want to know what the alternatives are...

Especially because between the 2nd repair and the 3rd collection was no more than 5 mins and the 3rd repair lasted tops a month AND they damaged the speaker cone at the back during transport/repair.

It's like they're hoping that we would forget the TV and let us stuck with the (not so bad) 32PFL7406 replacement set...
They now indicated that a(nother) remark has been added to the dossier and we will be called tomorrow, or at most the day after about a solution....

I know this is probably not the correct thread for this, but it does give us some relief...
Thanks all!
Chris

PS: I see the last firmware was not so much a success.. too bad..

[Gerhard]

...
PS: I see the last firmware was not so much a success.. too bad..

...maybe that's the reason why they have just released 140.45...
Gerhard