wac700/05

[olly17]

When I turn on my system all I get is he same screen.HELP!"BOOTING UP" screen.I have even tried leaving the system on for several hours and I still get the same message.HELP!

[olly17]

my wac700/05 wireless music centre will not go past the BOOTING UP screen even if I leave it turned on for several hours(I have even left it on overnight).Has anyone else had this problem but more importantly does anyone know how to fix this problem?

[Philips - Gary]

Hi olly17,

I'm sorry to hear you're having trouble booting up your WAC700. Have you tried unplugging the unit from the mains power? I would recommend disconnecting for around 30secs and trying again.

If this doesn't help then there may be a problem with your unit in which case I would recommend contacting your local support to discuss the matter in further detail and obtain any necessary repair options.

As your location indicates you're in Manchester here's the number for the UK consumer care team: 0800 331 6015

If this is incorrect you can find our other local support numbers here:

http://www.support.philips.com/suppo...jsp?COOKIE=off

[kwinnie]

yes, did you unplug the power and try again? (as suggested by Gary)
since you cannot even turn it on, there's no way to access to the menu to reset it or whatsoever...

[BerndZ]

my wac700/05 wireless music centre will not go past the BOOTING UP screen even if I leave it turned on for several hours(I have even left it on overnight).Has anyone else had this problem but more importantly does anyone know how to fix this problem?

Hi olly17,
interested in a solution with your hd?
Please write a mail to *email address removed*
Visit http://www.streamiumcafe.com/vBulletin/index.php and maybe you'll find some posts to your problem.

@ admin: Is that the right way to give support?

Regards.
Bernd

[Philips - Gary]

Hi BerndZ,

A polite reminder that you should not post personal details to the forum, also the forum should not be used to promote 3rd party products or services.

If you have suggestions on how to remedy a reported issue please post these to the forum so that all members of the community may benefit.

Kind regards,

Gary

[lucas1970]

Maybe better send a PM then to each other

[BerndZ]

Hi BerndZ,

A polite reminder that you should not post personal details to the forum, also the forum should not be used to promote 3rd party products or services.

If you have suggestions on how to remedy a reported issue please post these to the forum so that all members of the community may benefit.

Dear Gary,
thanks for your message.

I don't promote 3rd party products. It was a offering to olly17 to give support solving the problem with his waC700.

I've heard that Philips isn't able to solve problems with the well known "Booting up. Please wait ..." message for such an old machine. But maybe that isn't correct.

Best regards from
Bernd

[BerndZ]

To lucas1970: You're right
Bernd

[Philips - Gary]

Hi BerndZ,

Unfortunately we cannot discuss what is or is not possible from a service perspective on the forum.

As advised in my previous message the email address was removed from the post as personal details should not shared. We are not trying to prevent you from helping each other.

Feel free to PM other members however we would encourage you to post your recommendations to the forum so that everyone can benefit from them.

Kind regards,

Gary

[BerndZ]

We are not trying to prevent you from helping each other.

Feel free to PM other members however we would encourage you to post your recommendations to the forum so that everyone can benefit from them.

Hi Gary,
I've done this for several years in the StreamiumCafe and now this forum is closed.
The waC700 is an old system and I can understand that Philips isn't interested in giving support to such an old (?) machine. Philips is interested in selling new products. Maybe that's the reason why we can't find a forum for one of the first Streamiums

Regards.
Bernd

[willow]

I keep checking back but the latest Gracenote update for the WAC700 was Q4 2009. (It's now Q4 2011!!)

I only bought my system in 2007 so less than two years later Philips stopped supporting it!!

Will any further Gracenote updates be issued?

It's really annoying as I've not been able to rip any CD that I bought in the last two years.

The system works great but lack of updates is really frustrating.

I'd be reluctant to buy another Philips product ever again.

[Tias]

Hi !

I strongly suggest that you rip your CD's on your PC and then upload the tracks to your WAC. It is definitely faster to.

Cheers !

[willow]

Thanks for that suggestion. I'll have a look. Does that transfer all the track info with it?

[Tias]

Well, you must use a software that stores the track info with the MP3's.
Most ripping S/W does this. You can even try Windows Media Player IIRC.

Cheers !