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  1. #1
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    Angry problem managing my Streamium SL400i over Club Philips

    Hi,

    when I log in to change some streaming links under streamium management I get the message that I have to register my device - nevertheless i registered it already.

    While trying to reregister it again I end up with a message telling me that registration for this device is not possible within Club Philips and I need to register without Club Philips.

    After calling the Support Hotline I've got the answer that there might be some configuration changes going on and I should wait for some more days.

    In other forums I red that this is a common problem.

    Does anyone has a hint for me how to reach the Streamium Management page?

    Best regards,

    daniel

  2. #2
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    Topic has been moved, to the right subsection

  3. #3
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    Hi Daniel

    Sorry to hear that you are having a hard time accessing your streamium management page.

    As you have already contacted your local German customer support team, I would suggest that you do indeed keep checking for any updates made on the streamium management page.

    If you are still unable to access the page, I would again contact your local customer support team in Germany for further assistance:
    Tel: 0800 000 7520 (kostenfrei)
    Montag – Freitag 08:00 – 20:00 Uhr
    Samstags 09:00 – 18:00 Uhr

    Best of luck,
    Andrea
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  4. #4
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    So, you are used to streamium management page, not new to the page and you found that the page denied your actions by saying your device hasnt yet been registered?

  5. #5
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    Hi Daniel

    I have sent you a PM with some further information.

    Thanks,

    Andrea
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  6. #6
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    Hello Daniel,

    We are checking this issue, can you please send your credentials you use to login to Streamium to my email id, that is To : chandra.sahu@philips.com and CC to harish.chary@philips.com.

    Regards

    Harish

  7. #7
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    Hello Daniel,

    We are checking this issue, can you please send your credentials you use to login to Streamium to my email id, that is To : chandra.sahu@philips.com and CC to harish.chary@philips.com.

    Regards

    Harish

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