Hi

When I run the software update it seems to get stuck at the Software Dock area at 1% and doesnt change no matter how long I leave it. The screen says

Update is ongoing.... Please wait...
Do not switch off!

Package Version: 00052.01
Software BE:
Software FE: Completed
Software MCU1: Not Started
Software Dock: 1%
Software MCU3: Not Started

Any ideas I am currently on version 49.01?
Thanks