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  1. #1
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    introduction!

    Hello,
    i recently purchased the mediaplayer HMP 5000/12, it worked well for one day, then i updated the software and now i get the message "invalid HDMI key"
    what has gone wrong , who can help
    await yr replies

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    Hi,

    try to flash again - if it does not work - call service...

    Toengel@Alex

  3. #3
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    with flash, you mean software update again?

    already did that, did not work

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    Hi,

    yeah - I meant to update again... Hmm, call service...

    Toengel@Alex

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    i have called service , they were supposed to call back ,now waiting almost full week,
    sad thing when a new machine doesn't work after update .
    anyone else knows about invalid HDMI key???
    let me know

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    Thumbs up Hmp 5000/12

    to complete the story: Philips has sent me a new mediaplayer, great service , it took a while but OK

    just to finish this thread

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