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  1. #1
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    BDP9600 - Blue light under disc tray

    Hi, yesterday I bought a BDP9600 blu-ray player, but the blue ambient light located under the disc tray (on the bridge) seems to be living a life on it's own. When I turn the player off (standby) the light turned off the first couple of times I used it, but now it just stays on no matter what I do. If I leave a disc in the tray however it remains off. Is there a way to disable it? It's very annoying. The firmware is the latest 1.56.

  2. #2
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    Hi Kimol

    Try this:
    1. Do a factory reset on 9600
    2. Unplug the power cord and wait for 15 minutes

    Then power on again and see if the problem is fixed.

    cheers

  3. #3
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    This did not help, and I also discovered that the player remains hot all the time, like it isn't able to turn off properly. Half of the time the player "hangs", and won't start again unless I unplug the power chord. Do I have a faulty player?

  4. #4
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    Hi kimol,

    in my opinion you're right... a bit of bad luck... but I'm sure that from Philips they will help you sort out this issue

    Andrea

  5. #5
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    Quote Originally Posted by kimol View Post
    This did not help, and I also discovered that the player remains hot all the time, like it isn't able to turn off properly. Half of the time the player "hangs", and won't start again unless I unplug the power chord. Do I have a faulty player?
    I've done some additional testing today, and the it seems that the hot player issue isn't really a problem. I thought that the player remained on, but when I gave the player enough time, it cooled down.

    I am still struggeling with the blue light not turning off when I turn the player to standby (unless i turn it to standby while the player is playing a disc, then it doesn't turn on). Turning the player on is also still a hassle, since the player's on-off button sometimes just flashed a couple of times, then nothing happens, and I have to reset the player. And then again the touch buttons (eject, play, pause) don't always light up, so I have to use the stop button on the remote to eject the disc.

    It seems like the player is living a life on it's own...

  6. #6
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    Hi kimol,

    My advise would be to go back to your dealer, your device looks a bit sick.

    Regards

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