No support and no fixes to several audio bugs from Philips. And the piece of kit is marketed with advanced analog audio, Burr&Brown D/A and all that... Bad. Bad.
I have returned my unit to shop based on false marketing claims and non-functional analog audio, I recommend others do the same and get some decent player like Oppo etc. I am disappointed in Philips, and will not buy Philips Blu-ray player again. Ever.
We have a big issue here!
Give as a tip of what we can expect as a solution for these bugs.
Is it software or hardware problem?
It is not right to buy a player that it is not functionable at its basics.
Philips in Greece has told me to wait. But for how long?
Our apologies for any inconvenience caused by this audio issue.
Please be reassured that we are looking into this as a priority.We will keep you all informed on the progress.
Thank you for your understanding and patience.
Philips Moderation Team
Originally Posted by jovain
this has beed fixed in version 1.61: http://www.supportforum.philips.com/...-been-released
Best news ever and really fast, I was hoping for a solution within a few months, but this was really fast. Hope they realese the same fix to BDP8000/12 that has the same problem. Way to go Philips !
You solved only the problem with the center speaker.
When will you fix the problem with the subwoofer/LFE channel?
There is still no mix to the front L/R speakers when you declare subwoofer [no] to the speaker setup.
For all of us that we have bought 9600 for upgrading our old amplifiers through analogue connections the player is simply defective.
Please, give us a fix as soon as possible.
Honestly, i am using 9600 only for stereo music!!! I am using my very old DVD player for watching movies; i have all the strong bass effects with it!
The same problem with my equipment, still no mix of the LFE-channel to the front, only the center-mix does now work well.
When will the problem finally be solved???
I can confirm the mix of the "SW" to "L/R Front" isn't working, for ex when playing THX test on Starwars ep2. And the test puts out a low tone on SW channel. It's not mixed to the fronts. ( when subwoofer set to "no" ) It's completly silent.
There aint many Discs that you can find output only on the .1 (SW) Channel. But there is some testdiscs on the market.
BDP 9600/12 just got it from store with the new remote and all. (FW 1.61)
Don't know if this is the same problem as the center that got fixed in 1.61 beacuse the SW is never mixed to the front. even after a factoryreset. But PLEASE send this as quick as possible to the same guy/programmer who just fixed the center issue, He will probably know exactly what to do.
Last edited by Stormen; 12-20-2011 at 07:16 AM.
I can further develop our thoughts on this problem;
Try to play the THX test tone from Star Wars dvd through the simplest analogue connection; L/R (not from 7.1 output). It is supposed that all the possible channels are downmixed only to L and R - and this has nothing to do with speaker setup.
So, one would expect to hear all the test tones playing, including the SW channel, right?
Well, it plays all, except the SW channel!
This thing sends the LFE channel only to the sub analogue output.
This is absolutely a big problem that must be solved by Philips.
We are not obliged to buy a sub in order to hear the LFE channel and when we bought 9600 there was nowhere a relative notification.
Philips, you must tell us what to expect in order to take our decisions.
Last edited by sopon; 12-21-2011 at 01:52 PM.
I'm waiting for the new firmware too!
Hi, sorry for my poor English, I wanted to signal a problem audio player.
I use the two analog stereo RCA outputs to a stereo amplifier and the video HDMI to a Panasonic VPR, but also by varying the most out of sync audio, I can not reach a satisfactory result,
There will be opportunities with future upgrades to increase this value up to 300ms audio sync?
Thank you, confident in a prompt reply from Philips I wish you all a happy New Year and good parties.
Hi there is some threads about this problem and there is no solution to it if I remember right, but there is less syncproblem if you output 1080i or 1080p
Originally Posted by estinto
Hello, sorry but it does not find the threads to the topic, can you give me the link?
I did not understand how I can reduce the audio sync, I am currently using 1080p/24Hz.
I can not believe it's a recognized problem and Philips does nothing to remedy ..... very very sad.
Sorry I only now realize that the adjustment of the delay in sync is only for HDMI.
Last edited by estinto; 12-31-2011 at 02:32 PM.
It is important to know that although the signal is downmixed, due to it’s low frequency, it cannot be heard.
We have looked and tested various times and even if the subwoofer was downmixed to the Front L/R, the effect also could not be obviously observed due to the low frequency from the Front L/R speakers.