Sound Problem with new 40PFL5606H/12
I have tried to sent the issue via mail to the Philips Info Center, but I think they try to buy time with questions that are not relevant for the problem - "Have you tried the Scart Connector?
The problem seems to be the same as for the older 2010 5000 series - "Intermittent sound lost while a connected device via HDMI"
I have a Dreambox 500 HD and a WD Elements Play Mediaplayer both connected via HDMI. With both devices there are sporadically no Sound - complete silence - problems for about one second and that from once per hour to once per some minutes. I use the internal speakers - quite simply a TV Set with two connected devices. The same devices with the same cables have worked perfectly for more then a year with another brand of TV-Set.
I bought the TV-Set at amazon and in the meantime I have read in the Revievs that three out of six users have exactly the same problems. The three users without this problem have no connected devices (;-)
Now the question is - is Philips working on this issue an how long have I to wait for a fix? For the old series it took over a year to fix this problem - from the initial release 03-2010 to the fix in 04-2011. If I have to wait that time, it would be better to bring the TV-Set back to amazon an choose another brand!
I can see that this case is already under investigation so we will not start to get into it.
I would suggest that you get in contact with the local Service and work together with them to have the issue solved.
The problem persist in my 40PFL5605 with lastest firmware and it is back from the factory for a problem in the on-off switch(solved)
With the new 2.08 Firmware
the sound drop out is gone!
Thank you for the fast fix....
good to know that it works now.
Thread will be closed then.