The Specialist on BDP 7500
I'm encountering problems when trying to playback "The Specialist Blu Ray" on my BDP 7500 player. The player quits with the message "unrecognized disc". I'm not sure whether this issue i caused by the player or the disc itself. Maybe somebody else has the same problem or can tell me that this disc should play correctly?
please state the exact BDP model and the firmware version. Check if you have install the latest firmware (see web site!). And please post the bar code of that Blu-ray (printed on the cover).
Does the message also appear with other Blu-rays?
sorry for missing information
BDP Model: Philips Blu-ray Disc-Player BDP7500SL
Version: V1.10, ZIP-Datei, 21.17 MB
Its the german blu ray with bar code: 5051890032751
I tried already the new Firmware version 1.12 with the same result, the blu ray is not recognized. Has the support tried to play this disc already?
P.S. this error occures only with this BD, all other discs (I have more than 300) are working fine.
normally when there s a disc playability issue, they 'll ask:
1) are your device connected to the internet?
2) if yes, can you try resetting your device to remove network settings? If the network settings are still stored in your device,it will still try to connect and will result to loading issues?
Thanks for the info, but I guess that a not recognized disc should not be caused by the internet connection, as the connection is not used before the disc is started, or may I be wrong?
Originally Posted by kwinnie
Same film The Specialist on USA bluray is region Free and so far with region free discs they’ve all played. I have The Specialist on region 2 DVD and don’t plan to buy it again the well maybe the region 1 ntsc version unless the price for the region free is incredibly low price.
Please check your personal messages.