IConcerts Playback Problem

[thx9286]

Hi,

I have a problem concerning Playback of any Concert with IConcerts on my BDP5200. This has been an issue for about 2 Weeks now.
When i try to play any concert, the window appears and it says "connecting", but then it stops immediately without even starting the concert. Pressing Play again does not help. I tried to reinstall the app, but still no luck.

All the other Apps (like youtube) work perfectly.

Any ideas?

Thanks for your help!

[Alicia]

I don't have a BDP5200, so I tried it on my TV (40PFL8605). iConcerts is working normally here.....

[smart]

It is also working on my TV, seems to be specific to BDP. Since it is the same country also on my side.

[Philips - Mark]

Hi,

I have a problem concerning Playback of any Concert with IConcerts on my BDP5200. This has been an issue for about 2 Weeks now.
When i try to play any concert, the window appears and it says "connecting", but then it stops immediately without even starting the concert. Pressing Play again does not help. I tried to reinstall the app, but still no luck.

All the other Apps (like youtube) work perfectly.

Any ideas?

Thanks for your help!

Hi,
I checked on a BDP5200/12 with software version 1.31
It works fine.
What software version do you use?

Regards,
Mark.

[Nettle]

Hi,
I checked on a BDP5200/12 with software version 1.31
It works fine.
What software version do you use?

Regards,
Mark.

Dear Philips,

I've got the same issue of thx9286

I can choose a video, "Connecting" appears.....and after few seconds "Error".

This happens after the fw. 140.46 installation. Before the fw installation the App was working perfectly.

The App is at the moment fully unusable.

Could you please solve this issue asap? Thanks a lot.

Regards

[Nettle]

Dear Philips,

I've got the same issue of thx9286

I can choose a video, "Connecting" appears.....and after few seconds "Error".

This happens after the fw. 140.46 installation. Before the fw installation the App was working perfectly.

The App is at the moment fully unusable.

Could you please solve this issue asap? Thanks a lot.

Regards

Dear Philips, today it works again.

Thanks a lot. Regards

[smart]

On my 2010TV with fw 0.140.46.0, it works fine. I don't think, this is related to a specific firmware version. It worked fine for me.

But iConcerts promises for more than a year, that one can watch full concerts on demand, soon...

It is still not the case...

[jielse]

Started a concert that played ok after the commercial. After just one song there was a commercial and then the same tune started again. Recall watching before there were commercials and then there were more than one song of the same artist played.

Cheers,