Can't play .mkv files after firmware upgrade

[Vedran.Milicevic]

Hi,

does the audio contain DTS? Then it is also not supported...

Toengel@Alex

Interesting it is that i have few mkv's with DTS audio and they played normaly. Here is MediaInfo output from mkv that is played perfectly via usb from the same external drive as the previous file that is not played at all.

MediaInfo output from OK played file:

General
Unique ID : 205485543092892631612449197947248947994 (0x9A9713788BA27DF2A6F096DB330BB31A)
Complete name : T:\Pirates.Of.The.Caribbean.On.Stranger.Tides.3D.H-SBS.Eng.DTS.3D4U.EX-3DBlurayISOTeam.mkv
Format : Matroska
Format version : Version 2
File size : 12.6 GiB
Duration : 2h 16mn
Overall bit rate : 13.3 Mbps
Movie name : Pirates of The Caribbean On Stranger Tides 3D - 3D4U
Encoded date : UTC 2011-08-24 13:52:37
Writing application : mkvmerge v4.9.1 ('Ich will') built on Jul 11 2011 23:53:15
Writing library : libebml v1.2.1 + libmatroska v1.1.1

Video
ID : 1
Format : AVC
Format/Info : Advanced Video Codec
Format profile : High@L4.1
Format settings, CABAC : Yes
Format settings, ReFrames : 2 frames
Codec ID : V_MPEG4/ISO/AVC
Duration : 2h 16mn
Bit rate : 11.5 Mbps
Width : 1 920 pixels
Height : 1 080 pixels
Display aspect ratio : 16:9
Frame rate : 23.976 fps
Color space : YUV
Chroma subsampling : 4:2:0
Bit depth : 8 bits
Scan type : Progressive
Bits/(Pixel*Frame) : 0.231
Stream size : 11.0 GiB (87%)
Writing library : x264 core
Language : English
Color primaries : BT.709-5, BT.1361, IEC 61966-2-4, SMPTE RP177
Transfer characteristics : BT.709-5, BT.1361
Matrix coefficients : BT.709-5, BT.1361, IEC 61966-2-4 709, SMPTE RP177

Audio
ID : 2
Format : DTS
Format/Info : Digital Theater Systems
Codec ID : A_DTS
Duration : 2h 16mn
Bit rate mode : Constant
Bit rate : 1 510 Kbps
Channel(s) : 6 channels
Channel positions : Front: L C R, Side: L R, LFE
Sampling rate : 48.0 KHz
Bit depth : 24 bits
Compression mode : Lossy
Stream size : 1.44 GiB (11%)
Language : English


As you can see, audio is DTS and profile is the same High@L4.1 and the file is played perfectly.

Tnx in advance.

[Toengel]

Hi,

if the DTS audio stream is the second audio stream (and the first one is DD), then it should work. But if DTS is the first audio stream, it shouldn't... Does you posted mediainfo contain another audio stream?

Toengel@Alex

[Vedran.Milicevic]

Hi,

no, this is the only audio stream that i got from MediaInfo. I sent you complete output from MI.
These is 1 video stream and 1 audio stream, and audio is DTS.

[petasis]

Hi,

no, this is the only audio stream that i got from MediaInfo. I sent you complete output from MI.
These is 1 video stream and 1 audio stream, and audio is DTS.

And what is the TV model that plays this file?
You must be the only that succeeded playing anything with DTS on a recent philips tv...

[Vedran.Milicevic]

And what is the TV model that plays this file?
You must be the only that succeeded playing anything with DTS on a recent philips tv...

It's the 42PFL7606H/12 with this firmware version: 000.014.076.000, 2011-10-06.

Am I the only 1?

[Toengel]

Hi,

that is really strange that this works on your TV...

Toengel@Alex

[Vedran.Milicevic]

Hi,

that is really strange that this works on your TV...

Toengel@Alex

Hehehe, really? I'm wondering the whole weekend how some mkv's are played and some not, but there you go. One thing that caught my eye is Reference frames. Maybe that's the key? Besides that DTS is played even it shouldn't...

Or MediaInfo is not good at streams recognition. Also tried on other .m2ts file, with 4 audio streams. First three audio streams are DTS and fourth one is AC-3, and this file is also played well. Here is MI output for .m2ts file:

General
ID : 1 (0x1)
Complete name : T:\00001.m2ts
Format : BDAV
Format/Info : Blu-ray Video
File size : 18.7 GiB
Duration : 1h 40mn
Overall bit rate mode : Variable
Overall bit rate : 26.7 Mbps
Maximum Overall bit rate : 35.5 Mbps

Video
ID : 4113 (0x1011)
Menu ID : 1 (0x1)
Format : AVC
Format/Info : Advanced Video Codec
Format profile : Baseline@L4.1
Format settings, CABAC : No
Format settings, ReFrames : 1 frame
Format settings, GOP : M=1, N=12
Codec ID : 27
Duration : 1h 40mn
Bit rate mode : Variable
Bit rate : 20.0 Mbps
Maximum bit rate : 40.0 Mbps
Width : 1 920 pixels
Height : 1 080 pixels
Display aspect ratio : 16:9
Frame rate : 23.976 fps
Color space : YUV
Chroma subsampling : 4:2:0
Bit depth : 8 bits
Scan type : Progressive
Bits/(Pixel*Frame) : 0.402
Stream size : 14.5 GiB (78%)
Writing library : x264 core 67 r1127 8d82fec
Encoding settings : cabac=0 / ref=1 / deblock=0:0:0 / analyse=0x1:0 / me=dia / subme=8 / psy_rd=1.0:0.0 / mixed_ref=0 / me_range=4 / chroma_me=0 / trellis=0 / 8x8dct=0 / cqm=0 / deadzone=21,11 / chroma_qp_offset=-2 / threads=1 / nr=0 / decimate=1 / mbaff=0 / bframes=0 / keyint=12 / keyint_min=7 / scenecut=0 / rc=abr / bitrate=20000 / ratetol=1.0 / qcomp=0.50 / qpmin=2 / qpmax=31 / qpstep=3 / ip_ratio=1.25 / aq=1:1.00

Audio #1
ID : 4352 (0x1100)
Menu ID : 1 (0x1)
Format : DTS
Format/Info : Digital Theater Systems
Codec ID : 130
Duration : 1h 40mn
Bit rate mode : Constant
Bit rate : 1 510 Kbps
Channel(s) : 6 channels
Channel positions : Front: L C R, Side: L R, LFE
Sampling rate : 48.0 KHz
Bit depth : 24 bits
Compression mode : Lossy
Stream size : 1.06 GiB (6%)
Language : English

Audio #2
ID : 4353 (0x1101)
Menu ID : 1 (0x1)
Format : DTS
Format/Info : Digital Theater Systems
Codec ID : 130
Duration : 1h 40mn
Bit rate mode : Constant
Bit rate : 1 510 Kbps
Channel(s) : 6 channels
Channel positions : Front: L C R, Side: L R, LFE
Sampling rate : 48.0 KHz
Bit depth : 24 bits
Compression mode : Lossy
Stream size : 1.06 GiB (6%)
Language : French

Audio #3
ID : 4354 (0x1102)
Menu ID : 1 (0x1)
Format : DTS
Format/Info : Digital Theater Systems
Codec ID : 130
Duration : 1h 40mn
Bit rate mode : Constant
Bit rate : 1 510 Kbps
Channel(s) : 6 channels
Channel positions : Front: L C R, Side: L R, LFE
Sampling rate : 48.0 KHz
Bit depth : 24 bits
Compression mode : Lossy
Stream size : 1.06 GiB (6%)
Language : Spanish

Audio #4
ID : 4355 (0x1103)
Menu ID : 1 (0x1)
Format : AC-3
Format/Info : Audio Coding 3
Mode extension : CM (complete main)
Codec ID : 129
Duration : 1h 40mn
Bit rate mode : Constant
Bit rate : 384 Kbps
Channel(s) : 2 channels
Channel positions : Front: L R
Sampling rate : 44.1 KHz
Bit depth : 16 bits
Compression mode : Lossy
Stream size : 275 MiB (1%)
Language : German


Anyone have some clues why some mkv's are played and some not?

Here is MI output of mkv that is NOT played on the same TV:

General
Unique ID : 233438319065954721643670675652744169910 (0xAF9E95BB10F58BBBACAE440BFC1DC9B6)
Complete name : T:\Thor.3D.2011.1080p.BluRay.Half.SBS.DTS.x264-HDMaNiAcS.mkv
Format : Matroska
Format version : Version 2
File size : 11.6 GiB
Duration : 1h 54mn
Overall bit rate : 14.5 Mbps
Encoded date : UTC 2011-09-05 21:41:09
Writing application : mkvmerge v4.9.1 ('Ich will') built on Jul 11 2011 23:53:15
Writing library : libebml v1.2.1 + libmatroska v1.1.1

Video
ID : 1
Format : AVC
Format/Info : Advanced Video Codec
Format profile : High@L4.1
Format settings, CABAC : Yes
Format settings, ReFrames : 4 frames
Muxing mode : Header stripping
Codec ID : V_MPEG4/ISO/AVC
Duration : 1h 54mn
Bit rate : 12.9 Mbps
Width : 1 920 pixels
Height : 1 080 pixels
Display aspect ratio : 16:9
Frame rate : 23.976 fps
Color space : YUV
Chroma subsampling : 4:2:0
Bit depth : 8 bits
Scan type : Progressive
Bits/(Pixel*Frame) : 0.260
Stream size : 10.2 GiB (88%)
Writing library : x264 core 116 r2074 2641b9e
Encoding settings : cabac=1 / ref=4 / deblock=1:-3:-3 / analyse=0x3:0x113 / me=tesa / subme=10 / psy=1 / psy_rd=0.80:0.00 / mixed_ref=1 / me_range=24 / chroma_me=1 / trellis=2 / 8x8dct=1 / cqm=0 / deadzone=21,11 / fast_pskip=0 / chroma_qp_offset=-2 / threads=12 / sliced_threads=0 / nr=0 / decimate=0 / interlaced=0 / bluray_compat=0 / constrained_intra=0 / bframes=10 / b_pyramid=2 / b_adapt=2 / b_bias=0 / direct=3 / weightb=1 / open_gop=0 / weightp=2 / keyint=250 / keyint_min=23 / scenecut=40 / intra_refresh=0 / rc_lookahead=80 / rc=2pass / mbtree=1 / bitrate=12950 / ratetol=1.0 / qcomp=0.60 / qpmin=0 / qpmax=69 / qpstep=4 / cplxblur=20.0 / qblur=0.5 / ip_ratio=1.40 / aq=1:0.70
Language : English

Audio
ID : 2
Format : DTS
Format/Info : Digital Theater Systems
Format profile : ES
Muxing mode : Header stripping
Codec ID : A_DTS
Duration : 1h 54mn
Bit rate mode : Constant
Bit rate : 1 510 Kbps
Channel(s) : 6 channels
Channel positions : Front: L C R, Side: L R, LFE
Sampling rate : 48.0 KHz
Bit depth : 24 bits
Compression mode : Lossy
Stream size : 1.21 GiB (10%)
Language : English

Text #1
ID : 3
Format : PGS
Muxing mode : zlib
Codec ID : S_HDMV/PGS
Codec ID/Info : The same subtitle format used on BDs/HD-DVDs
Language : English

Text #2
ID : 4
Format : PGS
Muxing mode : zlib
Codec ID : S_HDMV/PGS
Codec ID/Info : The same subtitle format used on BDs/HD-DVDs
Language : English

Text #3
ID : 5
Format : PGS
Muxing mode : zlib
Codec ID : S_HDMV/PGS
Codec ID/Info : The same subtitle format used on BDs/HD-DVDs
Language : French

Text #4
ID : 6
Format : PGS
Muxing mode : zlib
Codec ID : S_HDMV/PGS
Codec ID/Info : The same subtitle format used on BDs/HD-DVDs
Language : Spanish

Text #5
ID : 7
Format : PGS
Muxing mode : zlib
Codec ID : S_HDMV/PGS
Codec ID/Info : The same subtitle format used on BDs/HD-DVDs
Language : Portuguese

Text #6
ID : 8
Format : UTF-8
Codec ID : S_TEXT/UTF8
Codec ID/Info : UTF-8 Plain Text
Language : Greek

Menu
00:00:00.000 : en:00:00:00.000
00:10:38.137 : en:00:10:38.137
00:17:33.135 : en:00:17:33.135
00:26:02.603 : en:00:26:02.603
00:32:28.196 : en:00:32:28.196
00:37:28.413 : en:00:37:28.413
00:42:14.198 : en:00:42:14.198
00:52:10.377 : en:00:52:10.377
01:01:24.973 : en:01:01:24.973
01:08:45.538 : en:01:08:45.538
01:15:39.160 : en:01:15:39.160
01:21:19.249 : en:01:21:19.249
01:30:35.347 : en:01:30:35.347
01:40:58.177 : en:01:40:58.177
01:45:13.724 : en:01:45:13.724
01:53:06.196 : en:01:53:06.196

[Vedran.Milicevic]

Anyone? Anything? Should i contact DTS for info and support about this one?

Tnx.