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  1. #46
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    PHILIPS - What on EARTH do we need to do in order to have the subtitles feature done and delivered on the next update ?
    We demand more visibility on the status of this request in the RnD organization of Philips.
    From the users comments in this forum (with regards to the Philips support answers and willingness to listen) I predict LOW NPS score (Net Promoter Score – see Wiki) for Philips, I suggest Philips to address the Top issues ASAP.

  2. #47
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    Quote Originally Posted by Philips - Marco View Post
    Hi All,

    I would like to inform you all that, at present, we do not support external subtitles via DLNA on any TV before the 5507 model (TV supports embedded XSUB DivX subtitles)
    Do you mean 5507 only supports XSUB DivX subtitles ? Or does it also supports .srt files via DLNA ?

  3. #48
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    The more I read this forum the more I realise that the philips brand is outdated...

    It's amazing all the bug there are on our TV (firmware, HDNM, etc). To make my DLNA server worked, I have to hard reset the TV, setup the lan connexion (even if already setup), restart my PC and restart my DLNA server (I would just say that all my DLNA client works well with my server, only the philips TV bug).

    Then, to solve the srt external subbtitle, I use tvmobili which encode MKV + SRT. I didn't try with avi files.
    Quality is good.

  4. #49
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    broken DLNA

    is this covered under warranty? if my TV (less then 14 days old) is not DLNA compliant as advertised I should be able to return it. Philips, what's your answer?
    Last edited by kaos; 01-07-2013 at 06:12 AM. Reason: spelling

  5. #50
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    use aviaddxsubs working perfectly http://aviaddxsubs.blogspot.cz/?m=1

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    Quote Originally Posted by kaos View Post
    is this coverted under warranty? if my TV (less then 14 days old) is not DLNA compliant as advertised I should be able to return it. Philips, what's your answer?
    Then you should return it and buy a Samsung tv as it seems that all Samsung tv's support subtitles via DLNA. Philips (or TP Vision) is too arrogant to actually listen to the needs of its customers. I bet that when Apple will release its first iTV, TPV will be out of the business and the Philips brand name will quickly be forgotten in the TV world.

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    Quote Originally Posted by japao View Post
    use aviaddxsubs working perfectly http://aviaddxsubs.blogspot.cz/?m=1
    It should work without any pre processing. Digital Living Network Alliance (DLNA) works by the principle of universal plug and play. PLUG AND PLAY. Philips succeeded in crippling this function and breaking the whole concept of Plug and Play. I don't understand how Philips ever gets those DLNA compliance certifications.

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    Exactly what I think even if I'm not sure that apple tv will be DLNA compliant (they have airplay).
    Hope that apple stirs up a hornets' nest.

    Quote Originally Posted by bluevoice View Post
    Then you should return it and buy a Samsung tv as it seems that all Samsung tv's support subtitles via DLNA. Philips (or TP Vision) is too arrogant to actually listen to the needs of its customers. I bet that when Apple will release its first iTV, TPV will be out of the business and the Philips brand name will quickly be forgotten in the TV world.

  9. #54
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    Quote Originally Posted by bluevoice View Post
    Then you should return it and buy a Samsung tv as it seems that all Samsung tv's support subtitles via DLNA. Philips (or TP Vision) is too arrogant to actually listen to the needs of its customers. I bet that when Apple will release its first iTV, TPV will be out of the business and the Philips brand name will quickly be forgotten in the TV world.
    How true!
    That's why Apple is growing and the other companies are losing ground!
    They care about their customers! Not just give them a blunt answer and just be done with it!

  10. #55
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    Quote Originally Posted by Htep View Post
    The more I read this forum the more I realise that the philips brand is outdated...

    It's amazing all the bug there are on our TV (firmware, HDNM, etc). To make my DLNA server worked, I have to hard reset the TV, setup the lan connexion (even if already setup), restart my PC and restart my DLNA server (I would just say that all my DLNA client works well with my server, only the philips TV bug).

    Then, to solve the srt external subbtitle, I use tvmobili which encode MKV + SRT. I didn't try with avi files.
    Quality is good.
    TV Mobili doesn't work with avi. I've checked all media servers that are existing - free ones and paid. None of them works fine with subtitles (even PS3 mediaserver has some issues)

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  12. #56
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    Quote Originally Posted by japao View Post
    use aviaddxsubs working perfectly http://aviaddxsubs.blogspot.cz/?m=1
    It's a quite fast method but doesn't work with my PFL6007K/through any media server. Please describe what you did to run movies via DLNA with subtitles. (e.g. aviaddxsubs settings, media server which you used, server settings)

    BTW maybe we should run a common lawsuit against Philips for cheating their customers?

  13. #57
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    Right, I put my avi and srt on a USB and it works by using subtitles option on the remote.

  14. #58
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    Indeed!
    TVMOBiLi has issues even with some .mkv subtitles.
    Doesn't load in all movies.
    This would work only if Philips would fix this!
    And we can see that there's a dead end there!
    Thank you Philips!

  15. #59
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    Quote Originally Posted by Htep View Post
    Right, I put my avi and srt on a USB and it works by using subtitles option on the remote.
    But i don't want to go with the USB!
    I have a NETWORK! movies are played from PC, just need the damn subtitles to work!

  16. #60
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    Ok ok... So waiting an answer from Philips.

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