DCM580/12 Iphone 4 IOS5

[kwinnie]

Hi JohnniG & Green29860,

Can you verify if the unzipped file is with the below properties?

Name: PHILIPS_DCM580_V45_20111026.MCS
Size:697 kb
Modified: Wed, Oct 26, 2011, 10:48:36AM

Sorry I know this sounds strange to you all. But just now I try re-download a file from the web, the file is a different one (not with .MCS extension and and it's half the size the original one)

maybe we should check...

[kwinnie]

Hi Everyone,

Glad I could help with getting this looked into!

If anyone is experiencing any issues when trying to download the firmware upgrade or can not see the zip file please send me a private message to let me know and I will be happy to send the firmware directly to you.

Kind regards,
Cassandra

If you are not with this firmware, maybe you should approach the forum moderator to get one!

[BentAndersen]

Hi Cassandra,

I cannot find the new firmware and when searching for DCM580 on the Philips web site I get 0 results.
Please help. Please reply to my mail address.

Best regards
Bent

Hi Everyone,

Glad I could help with getting this looked into!

If anyone is experiencing any issues when trying to download the firmware upgrade or can not see the zip file please send me a private message to let me know and I will be happy to send the firmware directly to you.

Kind regards,
Cassandra

[Toengel]

Hi Bent,

see: http://www.p4c.philips.com/cgi-bin/d...&slg=da&scy=DK

Toengel@Alex

[Green29860]

Hi the file and the same as your

Name: PHILIPS_DCM580_V45_20111026.MCS
Size: 697 kb
Modified: Wed, October 26, 2011, 10:48:36 AM

[BentAndersen]

Hi Alex,

Thx. But the file is empty ??
I try to download but when trying to unzip it is empty.

Best regards
Bent

[Green29860]

Hi Alex,

Thx. But the file is empty ??
I try to download but when trying to unzip it is empty.

Best regards
Bent

try the link
http://www.p4c.philips.com/cgi-bin/d...&slg=en&scy=GB

[ludodolela]

ludodolela, did you download and save the firmware on a mac / apple computer?

Hi Rich
No, sorry, this post is only valid for Windows. I have made several attempts (wrong version DCM 580/12 vs DCM 580/5, extract was not really extracting the file, but a fragment, ...) Finally it worked.
Config: Windows 7 64 bits, extracted with WinRAR

[BentAndersen]

I got the file downloaded and unzipped. Size 358 KB. But inserting the USB in the DCM580 it just say NO FILE ??
What am I doing wrong ?

Bent

try the link
http://www.p4c.philips.com/cgi-bin/d...&slg=en&scy=GB

[ludodolela]

I got the file downloaded and unzipped. Size 358 KB. But inserting the USB in the DCM580 it just say NO FILE ??
What am I doing wrong ?

Bent

I had exactly the same behavior. After several attempts, it worked
* Confirm you downloaded the correct version (580/12 vs 580/05). It is labelled on the dock.
* Empty the usb key, so that the file will be the only one at the root directory
* extract the file (make sure it is properly extracted, i.e. there is an extension). Try to download the file from Philips site again if corrupted
* copy the file on the usb key directly on the root

[BentAndersen]

Thx,

It is the right version 580/12.
But I have no extension on the file ?
file name is dcm580_12_fus_eng
I have tried downloading 5 times with same result.

Bent

[Toengel]

Hi,

you need to enable the file extensions in windows! Normally, they are not shown for known file types.

For Windows XP: http://www.fileinfo.com/help/windows_show_extensions

For Windows Vista: http://windows.microsoft.com/en-US/w...ame-extensions

For Windows 7: http://askabouttech.com/how-to-show-...-in-windows-7/

Toengel@Alex

[BentAndersen]

Hi Alex,

I activated the extension show but I still do not gt the extension ?Do I need to restart my PC ?
Bent

Hi,

you need to enable the file extensions in windows! Normally, they are not shown for known file types.

For Windows XP: http://www.fileinfo.com/help/windows_show_extensions

For Windows Vista: http://windows.microsoft.com/en-US/w...ame-extensions

For Windows 7: http://askabouttech.com/how-to-show-...-in-windows-7/

Toengel@Alex

[Toengel]

Hi,

do you now see extensions in windows? Then try to download the file again: http://download.p4c.philips.com/file...12_fus_eng.zip

Save it to the desktop. The file name should be "dcm580_12_fus_eng.zip" now. Then double click on it (windows has an embedded ZIP extractor). Now you should see the MCS file. Drag and drop that file to an empty USB stick.

Toengel@Alex

[JohnniG]

I've given up. Installed both /12 and /05 several times. Hard reset, plug power off. Its just failing. I've lost all interest in philips. Spent maybe 5 hours on this now with no luck. Philips is promising things they cant keep. Im going to return it to the store.