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  1. #376
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    @Parsons

    I have sent you some further instructions for upgrading your DCM580- please check your forum inbox!

    Thanks,

    Andrea
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  2. #377
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    Hi Andrea,

    Can you please send me the upgrad instructions to?

  3. #378
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    Hi Thoern,

    Apologies for the delay in replying, I have been out of the office over the Christmas period.

    I have send you a PM with the details for upgrade if you could please check your forum inbox!

    Many thanks,

    Andrea
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    Hi Andrea,

    I successfully upgraded my DCM580/12 which is now firmware version MLC8805 - 10/26 V45
    But, my iPhone 4 v 5.0.1 is still not recognized.
    Is that a problem with new version OS 5.0.1 ?
    Can you advise me please ?

    Best regards,

    Clément

  5. #380
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    Dear Clément,

    I'm sorry to hear you are still having issues despite upgrading. There should not be an issue when running iOS 5.01 on your iPhone4 after upgrading your DCM580 software.

    So, I would please suggest that you do a hard reset on your iPhone and make sure that there are no apps running in the background when docked.

    If you are still having the same issue I would please suggest contacting your local customer support team for further help and warranty information:
    http://www.philips.com/global/index.page#/headernav/support

    Kindest regards,
    Andrea
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  6. #381
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    ZIP file for Windows, Danish user

    Hello,

    Pls direct me to the download file for Windows, Danish user
    best regards

    Skafti

  7. #382
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    Please

    Hello Andrea!
    Could you send me the update unzipped file please?

  8. #383
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    Hi kampi & skafti:

    just for your information that the firmware can be downloaded in p4c:
    http://www.p4c.philips.com/cgi-bin/d...=Link_Software

    just they had some system error before -the firmware cudnt be downlaoded. so we asked andrea for help

  9. #384
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    Hi Moderators,

    Please send v45 update to me. Windows XP and Finnish user.

  10. #385
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    Hi moderators and members
    The otherwise very clear instruction given at the below URL should explicitly say "copy only the extracted file, not the extracted folder"
    The upgrade works for me now.

    http://www.p4c.philips.com/cgi-bin/d...bar=0&zoom=100

  11. #386
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    The Olmn,

    you can download it here: there is no language difference as far as i can see.

    http://www.p4c.philips.com/cgi-bin/d...=Link_Software

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    Yeah... Now it works, Thanks!

  13. #388
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    Hi all

    trying as everyone to update dcm580
    I got the "No file" error.
    tried extract with winrar, winzip 7zip
    extracted in usb key fat 16 fat 32
    with and without the folder
    still the same error

    any idea why the firmware is not recognized? file extension to be change?
    any change to have a firmware version which works?
    ( i m on win7 by the way...)

    or a troubleshouting somewhere?

    many thanks in advance..

    Regards

    ABT
    French user.

  14. #389
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    Hi,
    I'm also having issues upgrading the firmware. The dock shows "no file" when reading the USB drive. When I extract the contents of the zip file it shows as a .MCS file and not .exe Can someone advise where I am going wrong?

    Thanks

  15. #390
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    Hi
    I think I need too this unzipped FW file for iOS5 iPhone. I have tried everything what other members have tried, new USB, Fat32, Fat, Win Vista, WIn 7, Chrome, Firefox, MAC, PC, always my DCM580/12 shows "no file"???

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