DCM580/12 Iphone 4 IOS5

[BentAndersen]

Hi Alex,

Thx, downloading to desktop helped. If I downloaded to folder and then opened with winrar the extension did not show.
Music is back from the iphone, however now the charging of the iphone is not working ???

Known problem ??

Best regards
Bent

[Toengel]

Hi,

try to unplug the tower from the power for 2-3 minutes. Also hard reboot your iPhone... I don't have more ideas.

Toengel@Alex

[kwinnie]

hi Bent,

Yes, that's why I said the file on the website seems to have corrupted. I just sent you a PM with the SW that others have the successful upgrade before...

Can you try that one?

[kwinnie]

Hi JohnniG,

I have sent you the file as well. Maybe you can try one last time with that file. I have done some testing today...The corruption of file doesn't matter the stroke version one has. But the country one enters...

When I tried to download that in UK website... it's corrupted and when I tried download in DE website, it's ok...
all along, I can see the web is very unstable now....

[Toengel]

Hi,

maybe someone can post the MD5 hash of a working version.

Toengel@Alex

[kwinnie]

i have uploaded that to an online directory... i m not sure if i can post that here with the URL to download it or not...
there are some disclaimer/ agreement message that one has to check "agree" first before downloading in the support site.... that s why i m not if i can just put it here... wud like to hear your advice...

but if someone needs the file... just leave me PM/ post here... I ll send the URL to you shortly (if i m still up... (i'm in asia that s why almost time to bed...))

[Toengel]

Hi

to solve some misunderstandings: I downloaded all language versions of the firmware update - both for /12 and /05 version.

All are THE SAME. I checked the checksums of each file - and all have the same checksum.

ZIP (dcm580_xx_fus_xxx.zip) file:

MD5: 84369b26aae47538e26d3821a8b75745
SHA1: 55a12331c6f5e63dd1a1a3a91758c0ec72710e2c
CRC32: 32b2556f

PHILIPS_DCM580_V45_20111026.MCS file:

MD5: bfbff8ca5e6432c54b9f7c7621871542
SHA1: 336e873556c110c6875c04a5b9fe04aa805b1387
CRC32: 490615a5

You can verify your download with e.g. http://www.nirsoft.net/utils/hashmyfiles.zip

Toengel@Alex

[kwinnie]

that will be great if the download issue is fixed!
tried many times today... sometimes a file of half the size, sometimes with an empty zip file...

hope then it's fixed.

[nicktraktor]

OK, these are the steps I had to take:

Download the dcm580_12_fus_eng.zip file from the site.

Extract the file using WinRAR

The extracted file is called dcm580_12_fus_eng (no file extension)

Manually enter file extension .zip on the file using explorer (resulting in a file with the same name and extension as the first file - dcm580_12_fus_eng.zip)

Extract the new file (using Winzip och WinRAR).

The extracted file should have the file extension MCS (in my case the file is called PHILIPS_DCM580_V45_20111026.MCS)

Place the extracted MCS file in the root of the USB drive.

Follow the rest of the instructions.

And to Philips Support: fix this...

[Toengel]

Hi,

if you download the file (dcm580_12_fus_eng.zip) and extract it afterwards the result should be: PHILIPS_DCM580_V45_20111026.MCS

No intermediate step. I don't know why you need to extract the file 2 times...

Short:

- Download the file (dcm580_12_fus_eng.zip) and save it e.g. to the desktop (you now have a file on your desktop which is called dcm580_12_fus_eng.zip)
- extract the ZIP file (with winzip or other extractor)
- result is: PHILIPS_DCM580_V45_20111026.MCS
- copy MCS file to root of usb stick
- upgrade DCM

Toengel@Alex

[nicktraktor]

... But I had to extract the file twice. And since some people still seems to have issues, I thought they might give this a chance.

[Heroboy]

Anyone having other suggestions to solve the NO FILE problem? I have tried everything I can imagine will help without any luck. I'm pretty sure my update file ain't damaged. It has exactly the same details as Alex posted earlier.

PHILIPS_DCM580_V45_20111026.MCS (DCM580/12)
MD5: bfbff8ca5e6432c54b9f7c7621871542
SHA1: 336e873556c110c6875c04a5b9fe04aa805b1387
CRC32: 490615a5

- I have tried a lot of different File Systems and formated my USB-stick several times.
- FAT32 is the only format that seems to be readable (For other files)
- My DCM can read other files from the USB device (At least .MP3)
- I have tried to restart the DCM numerous times and pulled out the cord for several hours.
- Every single thing I've tried, I have repeated numerous times



L@rse

[kwinnie]

- I have tried a lot of different File Systems and formated my USB-stick several times.
- FAT32 is the only format that seems to be readable (For other files)
- My DCM can read other files from the USB device (At least .MP3)

as I read through the forum, the successful upgrades are done on a formatted (with absolutely no file in it) USB. I am not sure if you put other files in the same USB while you have the upgrade...

[christopher]

Haven't waited for Philips' fix for MAC users, I turned to my friend with a window PC for help.
Simply did the USB format using his PC, dragged in the unzipped file, plugged in my DCM for an update! It works like a charm!

If you are a bit impatient like me, I suggest you use another window PC to do the trick first!

[Artek1]

Haven't waited for Philips' fix for MAC users, I turned to my friend with a window PC for help.
Simply did the USB format using his PC, dragged in the unzipped file, plugged in my DCM for an update! It works like a charm!

If you are a bit impatient like me, I suggest you use another window PC to do the trick first!

That seems to be the only solution for Mac users as there regrettably is no reaction from Philips Support.
Just another remark: Why is the updater put on the internet in zip format? That seems to complicate the problem(s)