philips 42pfl3606h can`t read any video after update firmware

[kaparahia]

I`m from Ukraine so sorry for my English.
After last update (TPM61E_2.19) the tv doesn`t play any video files.When I start movie the sound is running but picture is black or with random color lines. But when I choose the file - in preview I see the picture of movie. The files I`ll tried are different, it`s .mkv, avi that played before updating fimware.
So, what to do?

[a_Tom]

Can you please add some more info about, what files exactly do you want to play.

please analyse them with "mediainfo" and post the outcome in here

[xMen]

Release notes say:
TPM61E_2.19 (Date published: 2011-10-06)
• Intermittent sound lost when you connect an external device via HDMI.
• Multifeed option is disabled in Sky channels. (Only applicable to country, Germany)

TPM61E_2.17 (Date published: 2011-09-14)
• With this software your TV is ZIGGO, UPC, and Com Hem certified.
• Change the default picture format to [Wide screen].
• Channel list update message pops up after switching channels.

Nothing changes about usb playback. If the TV was reading the files before updating the firmware probably the firmware is not installed correctly. You should call the customer service center so they will install the firmware properly.
Regards

[kaparahia]

Can I reinstall firmware by myself?
In Ukraine we have crappy sevrice

[Toengel]

Hi,

should be the same way as you installed the last firmware...

Toengel@Alex

[kaparahia]

Thanks, I`ll try tomorrow late.

[a_Tom]

any news yet?

[kaparahia]

Hi, the same news, nothing changes.
Media info
Общее
Complete name : D:\Downloads\Любовь любит случайности.avi
Format : AVI
Format/Info : Audio Video Interleave
File size : 920 Мбайт
Duration : 1 ч. 57 м.
Overall bit rate : 1096 Кбит/сек
Writing application : VirtualDubMod 1.5.10.2 (build 2540/release)
Writing library : VirtualDubMod build 2540/release

Видео
ID : 0
Format : MPEG-4 Visual
Format profile : Advanced Simple@L5
Format settings, BVOP : 2
Format settings, QPel : Нет
Format settings, GMC : Без точки перехода
Format settings, Matrix : Default (H.263)
Codec ID : XVID
Codec ID/Hint : XviD
Duration : 1 ч. 57 м.
Bit rate : 697 Кбит/сек
Width : 624 пикселя
Height : 336 пикселей
Display aspect ratio : 1,857
Frame rate : 25,000 кадров/сек
Color space : YUV
Chroma subsampling : 4:2:0
Bit depth : 8 бит
Scan type : Прогрессивная
Compression mode : С потерями
Bits/(Pixel*Frame) : 0.133
Stream size : 586 Мбайт (64%)
Writing library : XviD 1.2.1 (UTC 2008-12-04)

Аудио #1
ID : 1
Format : AC-3
Format/Info : Audio Coding 3
Mode extension : CM (complete main)
Codec ID : 2000
Duration : 1 ч. 57 м.
Bit rate mode : Постоянный
Bit rate : 192 Кбит/сек
Channel(s) : 2 канала
Channel positions : Front: L R
Sampling rate : 48,0 КГц
Bit depth : 16 бит
Compression mode : С потерями
Stream size : 161 Мбайт (18%)
Alignment : Разделение по промежуткам
Interleave, duration : 40 мс. (1,00 видеокадр)
Interleave, preload duration : 500 мс.

I`ll wait new firmware. Thank god I have xbox.

[Philips - Thomas]

Hi kaparahia,

is there any chance that you can send us a part of the video (1-2minutes)?

Regards
Thomas

[kaparahia]

No problem, but I don`t think the problem is video.

The sample of video ->http://www.mediafire.com/?rocokbcqtyhcwuf

[Toengel]

Hi,

I think they would like to have the video file to find out, why it does not work -> fixing the firmware ;-)

Toengel@Alex

PS: 2000 posts :-)

[kaparahia]

What it`s look like
http://www.youtube.com/watch?v=QhhPTPoQ5E8

media info for file on video
Общее
Unique ID : 210097480614755495767433951399485953621 (0x9E0F4D8BE0E94EF49CC41E63E720D655)
Complete name : G:\Gossip.Girl.S05E05.480p.HDTV.x264-mSD.mkv
Format : Matroska
Format version : Version 2
File size : 172 Мбайт
Duration : 42 м.
Overall bit rate : 571 Кбит/сек
Encoded date : UTC 2011-10-25 01:59:47
Writing application : mkvmerge v5.0.1 ('Es ist Sommer') built on Oct 9 2011 11:55:43
Writing library : libebml v1.2.2 + libmatroska v1.3.0

Видео
ID : 1
Format : AVC
Format/Info : Advanced Video Codec
Format profile : High@L4.1
Format settings, CABAC : Да
Format settings, ReFrames : 4 кадра
Codec ID : V_MPEG4/ISO/AVC
Duration : 42 м.
Width : 852 пикселя
Height : 480 пикселей
Display aspect ratio : 16:9
Frame rate : 23,976 кадра/сек
Color space : YUV
Chroma subsampling : 4:2:0
Bit depth : 8 бит
Scan type : Прогрессивная
Title : (m)iCRO(S)iZED(D)OWNLADS
Writing library : x264 core 118 r2085 8a62835
Encoding settings : cabac=1 / ref=4 / deblock=1:0:0 / analyse=0x3:0x113 / me=umh / subme=8 / psy=1 / psy_rd=1.00:0.00 / mixed_ref=1 / me_range=16 / chroma_me=1 / trellis=1 / 8x8dct=1 / cqm=0 / deadzone=21,11 / fast_pskip=1 / chroma_qp_offset=-2 / threads=12 / sliced_threads=0 / nr=0 / decimate=1 / interlaced=0 / bluray_compat=0 / constrained_intra=0 / bframes=3 / b_pyramid=2 / b_adapt=1 / b_bias=0 / direct=1 / weightb=1 / open_gop=0 / weightp=2 / keyint=250 / keyint_min=23 / scenecut=40 / intra_refresh=0 / rc_lookahead=40 / rc=crf / mbtree=1 / crf=26.0 / qcomp=0.60 / qpmin=0 / qpmax=69 / qpstep=4 / vbv_maxrate=5000 / vbv_bufsize=3750 / crf_max=0.0 / nal_hrd=none / ip_ratio=1.40 / aq=1:1.00
Language : English

Аудио
ID : 2
Format : AAC
Format/Info : Advanced Audio Codec
Format profile : LC
Codec ID : A_AAC
Duration : 42 м.
Channel(s) : 2 канала
Channel positions : Front: L R
Sampling rate : 48,0 КГц
Compression mode : С потерями
Title : (m)iCRO(S)iZED(D)OWNLADS
Language : English

[Philips - Thomas]

Hi karparahia,

we are still analyzing the Video Files.
I will come back to you as soon as there is an Answer available.

Regards
Thomas