Your experiences with FW v0.14.84.0 for 8000, 9000 and 21:9 series (2011 models)

[PEA]

Hi Thomas,

I'm very disappointed with 46PFL9706K/02 banding problem too. Is there impossible show plane white with backlight technology or just hardware bug? Attaching image where you can see a bands and backlight led's visible. Showing 100% white jpeg uncompressed image from usb key, with Ambilight and without.
Attachment 626

Hi Juodo and Philips team!

I have exactly the same issue with my 46PFL9706H/12. I clearly see the all the same "spots" in the middle right of the LED backlight on very clear pictures and in white internet pages (like Google home page).

I have also the flashing ambilight issue when I'm looking 3D contents via HDMI ports (all tested). This "flashing issue" doesn't appear when I'm watching 3D movies via Youtube app or USB media port. (This bug was not present in the previous fw)

(I'm using the latest fw v0.14.84.0)

Hope the next fw will solve this problems...

[kookaburra]

Dear Thomas,
As you asked I published the videos ( 2 with their corresponding details) in which the incidence regarding the local dimming were clearly evident.
Unfortunately although the store has changed my TV the new set has exactly the same problem.
I would like to confirm you that you have seen the videos and for you to inform if any action is going to be taken in order to resolve this issue.
If no measure is foreseen I would have to return the Tv as I consider this issue to be a very clear quality defect.

Many thanks in advance for your assistance.

http://www.supportforum.philips.com/...-models)/page4

My second TV with local dimming problems.

Serial Number VN1B1135001427

[nnay07]

At night, switching OFF my 9706 from the remote (standby) did not switch OFF the ambilight. Screen went black as usual but ambilight kept on... the whole night... and the day after. Had to manually switch OFF the TV.
Note: ambilight is configured to progressively switch OFF when going to stand by mode.

[EdgarPrao]

The 52PFL9606K forgets the PNM (PerfectNaturalMotion) settings with 14.84 firmware:

Power on the TV, go to image settings, open the PerfectPixelHD menu and select PerfectNaturalMotion. Set the option to off and close the settings menu. Power off the TV and wait some seconds. Restart the TV. Now the PerfectNaturalMotion feature is still enabled even it is shown as disabled in the image settings menu.

To disable the feature you will have to open the image settings again and enable and disable the PNM feature or alternatively you may switch to another SmartImage preset that has PNM disabled.

Remark: I posted the issue already in the 14.84 thread but no moderator replied. So I started this new thread and hope that a moderator will take notice of the issue.

[EdgarPrao]

The following error occurs with FW 14.84 on 52PFL9606K:

I watch a digital TV channel in germany over internal DVB-C tuner in HD (e.g. 'ZDF HD'). Switching to an analogue cable channel will result in sound loss on optical output. The sound loss does not happen if I switch to a digital -NON- HD channel first (e.g. WDR).

The error happens with CI module connected and also without the CI module.

[Cinema 21:9]

My Cinema turns off after 2 hours every day. It is well known and will hopefully soon stopped. This morning my girlfriend only later went out of the house and suddenly the device has also turned on by itself and shows a gray screen! When will there be an update for here? One may indeed, the device does not leave them unattended!
(Google Translator)

[Kalle73]

At night, switching OFF my 9706 from the remote (standby) did not switch OFF the ambilight. Screen went black as usual but ambilight kept on... the whole night... and the day after. Had to manually switch OFF the TV.
Note: ambilight is configured to progressively switch OFF when going to stand by mode.

I actually had the invers situation. I turned the tv off (standby), ambilight went off and the next morning the screen was grey (backlight on) with the ambilight off and the standby led on!!! This has happened twice. Next time I will take a photo.

In addition I can confirm the shut downs when the philips logo does not appear while starting and the PNM seems active, though the modus has PNM deactivated

[appieollo]

Yesterday there has been someone from maintenance service who solved the problems i had with starting the tv with black screen....


He said it came because of the update through wifi. If you update through USB , you do not get the problems.....


So he has set the tv back to virgin mode and some little other settings ( i have not seen what he has done exactly ), put his own usb stick with the same firmware in the tv. He went to a service menu and did the new installation of firmware and after that he solved the problem.....

Now 24 hours later is still have not had the same issue, while before i had it every time i powered on the tv....



I also had the same problem as many others with the flickering images.

He solved this also, but you can too......;-) you have to disable power savings.... as that helped for us ;-)


We now have a tv , that has all i want...... incl. perfect screen that until now always starts ;-)




P.s.: I had contacted Philips after sale service for this issue and they send someone from the maintenance service

[Philips - Thomas]

My second TV with local dimming problems.

Serial Number VN1B1135001427

Hi,

we are working on the reported situation and analyze the Files.
You will hear from me as soon as there is anthing to share.
Meanwhile, stop spamming the Forum!

Regards
Thomas

[kookaburra]

Hello Thomas,

Many thanks for your reply.
It has never been my intention to "spam". All I wanted was information and /or updates on an issue that worries me. I regret that that my intentions have been misunderstood. In any case I´m glad that Phillips is working on the issue and I sincerely hope that they will achieve a solution. Nonetheless I regret that some of my posts have been erased from the Forum today.

Best regards.

[EdgarPrao]

[...] To disable the feature you will have to open the image settings again and enable and disable the PNM feature or alternatively you may switch to another SmartImage preset that has PNM disabled. [...]

I have to correct my statement: the second solution to disable the PNM feature does not work. Switching to another image preset with disabled PNM will still keep the feature active. You have to open the image settings menu and explicitly enable and disable the PNM setting to disable it until the next restart.

Kalle73: Thank you for your confirmation on that issue.

Appieollo: How can I disable the power saving setting? Or do you mean 'Auto switch off' in the Preferences menu?

EDIT: I tried to disable the 'Auto switch off' option in 'Preferences' but the PNM setting is still not remembered after I restart the TV.

[Philips - Thomas]

Hi EdgarPrao, Kalle73

we are investigating on the PNM Settings. I'll let you know as soon as there are any News.

Regards
Thomas

[banjeep]

pressing the volume keys have this window

bug or no?

http://www.youtube.com/watch?v=PLe6Fknwpsg

[a_Tom]

video is marked as private...

[banjeep]

ah,excuse me ,thank
this?http://www.youtube.com/watch?v=PLe6Fknwpsg