Results 1 to 3 of 3
  • Topic Tools
  • Display
  • Bookmark and Share

Hybrid View

  1. #1
    New Member
    Points: 868, Level: 7
    Level completed: 59%, Points required for next Level: 82
    Overall activity: 0%
    Achievements:
    1 year registered500 Experience PointsNew Achievement!

    Join Date
    Oct 2011
    Posts
    2
    Points
    868
    Level
    7
    Thanks
    0
    Thanked 0 Times in 0 Posts
    Rep Power
    0

    BDP7500B2 - Startup issues

    Hello.
    I have issues with startup on my BDP7500B2.

    When I play a movie (on a disc or USB flash drive - I tried both) for cca 10 -20 minutes and than turn the unit off, it won't turn back on. It freezes at startup (the display on the unit says "PHILIPS"), the TV set (I have a Philips 32PFL6605H/12) won't automaticly switch over to HDMI, and when I do it manually I'm stuck with the PHILIPS welcome screen. I left it like that for a few minutes, nothing happened. Switched it off (stand-by) and on again - same thing. Unplugged it, switched on again - same result. Left it on stand-by for 30 min, turned it on - it starts like nothing happened - everything works.
    I watched another clip for a few minutes, tried to switch the unit off and on again and the whole horror repeats. I waited half an hour and it worked again. Then I tried to switch off and on immediately - it worked perfectly.

    Can this be an overheating issue? The unit is connected to the TV via HDMI and that is it! No extra speakers, LAN, Wi-Fi,... it has room to "breathe" and is just warm to touch.

    The unit is brand new and this is really frustrating

    I didn't upgrade the firmware yet (It came with Ver. 1.52 I believe) I would like some feedback before I do that and/or claim warranty!

  2. #2
    Diamond Member
    Points: 4,685, Level: 20
    Level completed: 9%, Points required for next Level: 365
    Overall activity: 25.0%
    Achievements:
    1 year registered1000 Experience PointsNew Achievement!
    Awards:
    Discussion Ender

    Join Date
    Jul 2010
    Posts
    1,083
    Points
    4,685
    Level
    20
    Thanks
    0
    Thanked 1 Time in 1 Post
    Rep Power
    6
    Hi velociraptor,

    to my experience, even when you are just calling the call centre for query, they will make sure you have the latest version FW before diagnose you further...

    Do you want to try?
    http://www.philips.co.uk/c/blu-ray-d...drp2?t=support

    IMPORTANT: MAKE SURE YOU DO NOT HAVE A DISC INSIDE YOUR DISC TRAY DURING USB UPGRADE. OR ELSE, YOU RISK TO HAVE A CORRUPTION OF YOUR DEVICE.

  3. #3
    New Member
    Points: 868, Level: 7
    Level completed: 59%, Points required for next Level: 82
    Overall activity: 0%
    Achievements:
    1 year registered500 Experience PointsNew Achievement!

    Join Date
    Oct 2011
    Posts
    2
    Points
    868
    Level
    7
    Thanks
    0
    Thanked 0 Times in 0 Posts
    Rep Power
    0
    Well, I called in the webstore that sold me the BDP, and they agreed to swap it with a new one (same model). This one works perfectly. I gues the other one had some manufacture issues...

Similar Topics

  1. Philips Gogear Spark 4GB Freezing on startup
    By Jaster in forum Sound: GoGear SA2-series (2010)
    Replies: 12
    Last Post: 12-23-2011, 02:57 AM
  2. Help with BDP7500B2 remote Control
    By Paulie in forum Blu-ray: BDP7000 Series
    Replies: 5
    Last Post: 11-22-2011, 10:45 AM
  3. BDP7500B2/05 not reacting to inputs
    By hergipotter in forum Blu-ray: BDP7000 Series
    Replies: 3
    Last Post: 09-23-2011, 10:15 AM
  4. Startup behaviour of your blu ray player
    By rollufje in forum Blu-ray: Share Your Wish List and Insights
    Replies: 8
    Last Post: 08-09-2011, 06:24 PM
  5. [Wish] Startup screen colour and logo modification (Re.: BDP8000)..
    By Paulo Roberto Elias in forum Blu-ray: Share Your Wish List and Insights
    Replies: 2
    Last Post: 05-31-2011, 10:04 AM

Tags for this Topic

Bookmarks

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •