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Topic: DVD

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  1. #1
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    Hello, I am an American in Hong Kong
    I bought your HTS5560 bluray
    it broke within 6 months and then I took it to
    get repaired in your HK repair center
    they scratched the crap out of the front, it looks
    so ugly and old now
    when I told them they all pretended they didnt know
    and couldnt do anything about it
    I was there for over an hour trying to get some sort
    of compensation they even made calls to find people
    and always the same answer

    I left very angry
    I thought Philips service around the world would be the same
    quaility but now I see when you go abroad you skimp out on

    I was just about to buy a Philips widescreen. I am glad I know
    this now
    currently I use Philips sonicare, coffee maker, blender, shaver, bluray

    if something isnt done about this I am going to throw all these things away and
    tell my friends about this
    and I will never buy Philips again
    right now I am looking at LG, Norelco, etc...

  2. #2
    Philips - Cassandra
    Hi HK33,

    Thanks for taking the time to report this to us and for letting us know about your recent experience. I am sending more information to you in a personal message. Please check your inbox for further details.

    Kind regards,

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