Philips 42PES0001D/10 off-color error, Panel broken?

[Bobbie2011]

Hi togeher,
from one day to another my Philips 42PES0001D / 10 shows only false color. After that error I tried everything - firmware update, picture settings and so on - unfortunately, nothing was successful. Then i went to the dealer I trust; with one look he said: "broken panel - a total loss" -> unit is now around 2.5 years old - so warranty expired-> Repair 800 EUR ;(

I really do not understand this sudden death of a panel, also because no mechanical things have affected the unit, but unfortunately I have not the technical background to find other explanations...

I've been taken following video, where you can see these effects: http://www.youtube.com/watch?v=V4Mtb_GOMoY

Maybe there are other theories on your part, explain the chromatic aberration/off-color error?

If you need further details, i'll try my best to provide them to you asap!

Cheers
Bobbie

[Bobbie2011]

Any ideas - all possible explanations are welcome.

Also an estimation if this is could be a more or less serious problem...

Thanks a lot
Bobbie

[Samsonite]

Hi.

Looks like the LCD panel is defective, I think the so called TCON board.

With kind regards,

Samson.

[Toengel]

Hi,

so only the board needs to be changed or also the whole panel?

Toengel@Alex

[Bobbie2011]

Hi,
do you think it could be the Essence Cable? Philips Technical Support said there could be various reasons causing this failure, also the cabeling...

I've just scanned some websites of spare part dealers - price for this cable is around ridiculous 240 EUR (!)...

Bobbie

[Bobbie2011]

or could it be the LVDS cable that's causing this failure?

[_LN_]

Hi Bobbie,

I came across your question doing a Google search, and just registered here so I could reply.
Mine had EXACTLY the same problem! When cold, and just switched on, it would look OK for a few minutes, and then the picture would slowly fade into the same kind of psychedelic colors. With the TV still being under warranty, I contacted Philips, and they insisted on sending me a replacement cable first, although I was pretty sure the cable wasn't the problem.
When the problem persisted with the new cable, they arranged for the TV to be picked up for repair.
One month later (a week ago last Monday), I got it back, with a new panel - T420HW03V0 - which turns out to be manufactured by AU Optronics.
Anyway, the problem is fixed now, but unfortunately, the new panel appears to be of a lesser quality than the original one, since it suffers from some backlight bleeding in the center, and on the right hand side, especially the lower corner. So, I'll have to get back to the repair company or to Philips about that.

BTW, I don't know if it's just a Dutch thing, or valid in other EU countries as well, but over here, even after your 2 year warranty is up, you should only have to pay for part of the repair, depending on how old your TV is, relative to the reasonably to be expected life span for it...

Hope this helps,

Ellen

[_LN_]

P.S. Here's a photo of what mine looked like...

[Bobbie2011]

Hey Ellen,
thanks for your reply.

Yes, this is exactly the same problem, the only difference is, that my tv don't shows "normal" picture anymore - even not when it's cold...

I already got an offer from Philips for a new TV ... and i already got this new one.

Nonetheless i wanted to try to get the old one running again, but as it now seems that it's the panel causing this failure i don'tthink it makes sense from an economic point of view!

Anyway, thanks a lot. Now i can sleep well again.

Cheers
Bobbie

[_LN_]

Hi, Bobbie,

glad I could help, and pleasant dreams!

BTW, I just called the repair center, and they promised to look into the backlight bleeding problem. I also informed Philips about this, since my 2 year warranty runs out in about 3 weeks...
Both companies were very understanding.

Ellen

[tetzas]

Hi,
I own the same tv and 2,5 years after I bougth it I have a similar problem.
Suddenly, the tv started to randomly show black squares and flickering at the same time.
The service told me that they have to replace the panel with a new one.

Can anyone tell me if the new panel comes with a warranty and for how long ?

Thx

[bennikenner]

Hello everybody,

i have exactly the same problem on my Philips essence. The TV is now nearly 3 years old and therefore no warranty left.
Does anybody have experiences how Philips handles TVs out of warranty regarding this problem. I would expect an company like Philips to replace bad panels even if the warranty is out dated.

[nigelb]

There is a theme developing here. My TV is three years old and the panel is also showing the same fault as described above.
Looks to me as though there is a common problem.

[nigelb]

Hi
Me too, TV 3 years old panel on the blink

[Jeroen87]

What happens if you set the color saturation to 0, i.e. make a black-and-white picture ?
The Essence has an external box for the signal processing, and a thin panel-only, right ? Could the cable between the 2 parts be damaged ?