problem with new BDP 9600 fail to turn on

[chek2fire]

I have just bought my new philips BDP 9600 and the problem is that when i try to turn on the machine the front light flash for one or two minutes and after that the player turn off.
After i have to turn on again the player to work without a problem. I try to upgrade the firmware but the problem still exist.
Is this a hardware failure and do i have to find technical support?
I am very sad because i see that is a great player with amazing sound quality. Thanks for any support.

[Philips - QK]

Hi Chek2fire,

Thanks for notifying us on this. We have sent you a PM. Please check your inbox.

Kind regards,
Philips moderation team

[miklo_df]

Hi,

I have the same problem.
How do i solve it?

[chek2fire]

I have go to philips service here in greece and they say they have change almost everyhting in the player. Now is working fine

[kwinnie]

hi miklo_df,

have you already brought it to the service?
where you locate?