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  1. #1
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    Unhappy I've been hoodwinked !

    Hi folks. My first post.

    Back in mid-2009 I bought my Philips 37PFL5603D/10 from a dealer here in Norway. It's been a great TV, never a problem with it. Until now.

    I also purchased a UHF dipole antenna for use with it's "integrated digital" DVB-T capable tuner, but never hooked that up until recently. That's when things started going downhill. Making a long story short, it won't work with the MPEG 4 encoded terrestrial systems here. It gets a good signal, and teletext functions perfectly, but there is no picture, no sound (freely available unscrambled channels).

    A pleasant lady at Philips Support regretted to inform me that this model is MPEG 2 compatible only and that I needed a 5603 "H" or "T" model, not the "D" I have. Seems to me the dealer should have made that clear. I'll be speaking with him this afternoon.

    So, I am left with a question or two for the experts here:

    1. Can a software update fix this?

    2. If not, can the DVB-T tuner module be swapped out?

    I know I can purchase a CAM module or external decoder, but I bought this thing partially because of its internal decoder. Hoodwinked !

    Any bright ideas?? Thanks.

    Tom

    37PFL5603D/10 s/n HJ2L090436662

  2. #2
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    Hi

    1. Can a software update fix this?
    no, as this is Hardware Related

    2. If not, can the DVB-T tuner module be swapped out?
    no, as the Tuner is build in

    Regards
    Thomas
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  3. #3
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    Smile

    Quote Originally Posted by Philips - Thomas View Post
    Hi



    no, as this is Hardware Related



    no, as the Tuner is build in

    Regards
    Thomas
    Thomas, thanks very much for your reply. I accept what you are describing.

    Just one question remains: I purchased this TV in Norway ("MPEG 4 country" :-) in June of 2009. Were the MPEG 4 versions just not available then, or was I perhaps sold the wrong flavor?

    This is not a really big deal in my life, but curiousity abounds. :-)

    Cheers,

    Tom

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