11-11-2011, 07:55 AM #1
- Join Date
- Nov 2011
- Thanked 0 Times in 0 Posts
- Rep Power
37PFL9606H/12 Ambilight works, but the screen itself remains black
Softwareversion not available because there is only a black screen, but yesterday and the day before it was confirmed by the helpdesk that my version (when it was visible) was the latest version.
After using the TV yesterday I switched it off.
This morning I switched on the TV and there was only a black screen (there is sound and there is Ambilight (changing colors as if there is something going on on the screen ...)
Last monday I changed my first 37PFL9606 because of the same problem (after 10 days), thinking it would be a failure in this one.
Now my 2nd one has got the same problem (after 4 days).
Waiting for an answer from the helpdes how to solve this, because I like the Ambilight very much, the reason to choose Philips. But if not solved very soon I will have to say goodbye to Ambilight and switch to another brand ... too bad.
Other problem is the minijack connection, sometimes there is a signal and sometimes there is not, waiting for an answer for this problem to.
By alemoine in forum TV: Software 2013 models and olderReplies: 15Last Post: 11-19-2011, 06:28 PM
By anders in forum TV ForumReplies: 2Last Post: 11-12-2011, 04:07 PM
By catalin in forum TV ForumReplies: 4Last Post: 09-15-2011, 11:21 AM
By Marco in forum TV: Software 2013 models and olderReplies: 7Last Post: 06-20-2011, 02:35 PM
By nickh0801 in forum TV ForumReplies: 4Last Post: 02-22-2011, 08:23 AM