HTS5580/12 dont play original BluRay Discs

[Racador]

Hi everybody.
i´ve got the HTS5580 system and some original bluray discs.

since 2 week i coulnd playback original dics.
Bluray copys works fine.

Also original DVD´s and dvd copys or selfmade dvd´s works well.

Any ideas whats wrong with the player?

I´m sorry for my bad english, but i´m not a native speaker. Hope you understand.

kind regards
Raca

[German Version]
Hallo zusammen,
ich habe das oben genannte Heimkino System...
Seid ca. 2 wochen spielt er keine originalen bluray filme mehr ab. Gebrannte blurays werden aber noch ganz normal abgespielt... genauso wie originale dvds oder gebrannte dvds.

Weiß jemand woran das liegen kann????

LG
Raca

[Pacman]

Hi Racador,

Do you have the latest SW installed already.

You mean original Blu ray movies don´t work? Did they work before? Which movies are they?

Bye

[Racador]

Hi pacman and thank your for your answer.

Yes, i installed the software update yesterday, but without any fix of the problem.

And also yes, the movies worked before. Its a very big list of movies. i´ll show your just a few of all.

Braveheart
Ice Age 1-3
Alvin and the Chipmumks 1 and 2
The Mumy 1-3
Scorpion King and Rise of a Warrior
Indiana Jones 1-4
Harry Potter 1-7.1 (we dont have the last episode )

I copy Braveheart, Ice Age 1 and the Indiana Jones movies.
As original disc the BD Player dont accept the disc and i got the message:"Unknown Disc".
the copy work very fine

Its very crazy and amazing i know but it´s the truth xD

In all time of my DVD and BD association i never heard before like this xD

Kind regards
Raca

[Kiro]

Hi Racador,

great finding!!! Can you tell me if when you copy the disc you cut off the disc menu, or if you copy the disc exactly as the original (including menu)?
Thanks

[Pacman]

I Have seen also that some people did Restore default settings, and after they worked again, did you try this??

Bye

[Racador]

Hello Kiro
I copy the dics with menu included. It is an 1:1 copy (or Clone) of my original disc.
But i woulnd tell your how i do this sorry ^^

@Pacman
No i dont. i will try it and report then.

Thank you for the tip

Kind regards
Racador

[Racador]

Hi again....
i restore the default factory settings... Without any results.....
Any other idears?

[kwinnie]

just to clarify: do you mean all Blu-ray discs dont work, but all the DVDs work?

[Racador]

Hi kwinnie,
allmost right... Original Bluray Discs dosn´t work. The Copy work fine, DVD Original and copies work also normal.

Only the original bluray discs woulnd accept from the Player.

[Toengel]

Hi,

maybe the region code of your device changed somehow... and consequently only discs without RC (for BDs) are working...

Toengel@Alex

[Racador]

Hi Toengel,
the joke is, that it is a relative new problem.
an example.

As i bought this system i bought also Ice Age I, Braveheart and some other movies as BD.
At this time this movies runs very fine.
And now.. since 2 weeks no one disc work... unless its a Clone Copy of the disk.
How do you explain that?
And how do you explain, why the region code dont changed as i restore the default factory settings?
I changed only the speaker settings in the BD player... nothing else... ^^

[Pacman]

Hi racador, did you make a copy of all the original Blu Ray movies? I ask this since it would be interesting to know if you still have any Blu ray movie that you did not copy and to know if that is giving you any issues...

Please check this ofcourse if possible.......I have some strange feelings about this now

Bye

[Kiro]

Racador,
if you feel in "testing" mood, you could try to flash again the latest sw, via USB...
I did it (for a different problem, UPG MCU message on the unit's display) and it worked.
But obviously, I do not assume the responsibility for any inconvenience it may create

A.

[Racador]

lol!
No i dont copy ALL my BD movies... its to expensive at first... and 2th. for what i´ve got the original discs?
To view. Right.

So i have arround 20 BD and i dont know how many DVD´s..
I copy SOME BD´s to check it out.

And... Tadaaa... the copy work... the original dont
You know?

[Pacman]

Yes but my question is if you do not make a copy does the original work or not?? Maybe I missed that you said it already Meanhwile let me check with Fox and Scully....we have an X-file