HTS5580/12 dont play original BluRay Discs

[Racador]

*rofl* yes.. we´ve got a X-File xD

I said ... i insert ice age for example as original disc... i wait a minute, then i got the message "Unknown Disc" in the display.
Then i go ahead and copy the ice age disc... insert the copy... and everything is fine.... ^^ original dosnt work.. copy dose... ^^

Well.. you´ve right.. thats realy a X-File xDDD
I called today the German support... they ask me if i wanted to hose them xD
i have to send it to Philips to repair it that was the finaly answer ^^

Tanks alot

[Kiro]

And do you think you will bring it to repair?

What about my advice to reinstall teh sw version?

[Racador]

What about my advice to reinstall teh sw version?

the same... i made it a few minutes ago... result... no changes... ^^

Yep i think i will send it to philips to repair it...

[Toengel]

Hi,

what region code does the HTS have? On BDPs you can check by pressing 8 5 2 0 on the RC at home screen. Maybe it works also on HTS devices...

Toengel@Alex

[Racador]

Hi ho again.
i think i figure out the problem by myself.

It is possible that the player or may the copy protection of the disc, lock the disc if an USB-Stroage is pluged in?
That was an idear that i had yesterday.
I put out the USB Device, turn on the player and insert an original disc.

What happend? IT RUNS!!!! incredible but true.
So i thinks its the copy protection of the BD movies cause the copied disc runs and that ain´t a copy protection any more.

What you think about it?

Well.. finally... it runs

Kind regards
Raca