Dear Support

I have a problem with the 42" 7676

I have installed the newest Firmware: 14.84

And the problem is: TV shut down without my action, every 2 hours. I have contacted the helpdesk in Holland and they told me to switch off the automatic channelupdate in the menu. But on my TV it is grey and i can not shut it off. I have another TV 32” 7675 and also on this TV i can not shut off the automatic channelupdate.

Do you have a solution?