3 types of TV’s having difficulty to connect

[Jaap]

Dear Jaap,
Getting stuck in the terms of use page.
This can happen after you tried to upgrade with software 140.4x.
In rare cases this software installation fails.
To restore from this error requires the expertise from a trained service engineer. (Sorry).
Please contact the repair center to have your TV repaired.

Oké I have brought the TV in earlier this week (Jan 2) at the Philips service centre (via Expert Boskoop). Will let you know whether the problem is fixed when the TV is returned.

Jaap

[RalleRothose]

Dear Mark.

same problem here.
40PFL9715 no NetTv, Internet EPG, HbbTv a couple of weeks.
Is there a new software, the NetTv support gave me a link to a file to download, but it doesn't work.

Please help.

Best regards
Ralf

[hoya-philips]

Hi,
my 40PFL9715/K02 still can't connect to Net TV. I heart that there is a new Firmware Q5551_0.9.25.0. How can I get this?

[dk8pn]

See your private messages please. Will send you some information in a few minutes.

Regards, Willi

[RalleRothose]

who will have massage?

[dr.schnaggels]

Just baught the 37PFL6606K and can't connect to Net TV. Philips Server not found...
Installed newest firmware, still no connection

[MikeX64]

Hi,
my 46PFL9715/K02 can't connect to Net TV. I've heart that there is a new Firmware Q5551_0.9.25.0. How can I get this?

[RalleRothose]

I've tested the Firmware 9.25, the NetTv is running with that Firmware, but afeter installing the 9.25 I had a very bad sound. So I hope there will be a Firmware with the NetTv feature from the 9.25 and the sound settings from 9.22 ;-))

[mexicanbee]

I've tested the Firmware 9.25, the NetTv is running with that Firmware, but afeter installing the 9.25 I had a very bad sound. So I hope there will be a Firmware with the NetTv feature from the 9.25 and the sound settings from 9.22 ;-))

I have noticed the same after installing the firmware 9.25 I've got from Mark on my 40pfl9715/k. NetTv is OK, but realy bad sound-quality. Tried everything out, but didn't help. Hope that there will be new software to fix this, again.

[jerome]

Dear Jaap,
Getting stuck in the terms of use page.
This can happen after you tried to upgrade with software 140.4x.
In rare cases this software installation fails.
To restore from this error requires the expertise from a trained service engineer. (Sorry).
Please contact the repair center to have your TV repaired.

Don't contact the repair center :
1) Downgrade to FW 140.34
2) Upgrade to FW 140.40
3) Upgrade to FW 140.46

Enjoy your NetTV!

[MikeGolf]

I've tested the Firmware 9.25

Is it possible to downgrade to 9.22 if the sound problem will be too irritating?

regards

Gerhard

[Jaap]

Oké I have brought the TV in earlier this week (Jan 2) at the Philips service centre (via Expert Boskoop). Will let you know whether the problem is fixed when the TV is returned.

Jaap

Just to follow-up on my earlier posting.
Yesterday my TV was returned from the Philips Service Centre.
Seems they have replaced the mainboard (?).
Anyhow NetTV is working again!

Jaap

[phoenix1971]

Don't contact the repair center :
1) Downgrade to FW 140.34
2) Upgrade to FW 140.40
3) Upgrade to FW 140.46

Enjoy your NetTV!

Where Can I download old versions of the fireware of the 40pfl7605h_12_fus_nld ?

[jerome]

Where Can I download old versions of the fireware of the 40pfl7605h_12_fus_nld ?

http://philips.samipupu.com/9xx5.html

[ondratej]

I have the same problem. My 40PFL9715K02 with the software Q5551-0.9.22.0 does not connect to Net-TV. Weeks before it was possible with 3 to 5 repeats but now it is impossibe for me to connect.

PLEASE HELP!

If you need my MAC Adress or other information please feel free an tell me.

best regards

Gerhard

The very same here, same TV, same SW, approximately the same timeframe it has stopped working.

It's very frustrating that all the users need to seek help in the support forums for an apparently very well known problem. Philips should have communicated openly and not go for a silence.

Anyway, I have sent my MAC address to Mark and am hoping for a quick resolution.

Ondrej