One week old and was working fine until today when i did an online software upgrade, nothing else has changed but it will not connect to internet (internet radio, internet updates etc.) anymore. Had several sessions but not resolved. I am in Kuwait and was asked to contact customer support here and given number 9200 25551 but that is not a valid working number. So now i have a 1 week old product which is no longer 100% functional. Can i roll back the software as i am convinced that is the issue ? I am less than impressed now with Phillips products and support

Any ideas anyone has greatly appreciated.