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Topic: RTLXL blocked

  1. #1
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    Exclamation RTLXL blocked

    since a few weeks on our Home Theather System (HTS8562/12)
    the RTLXL app isn't working anymore (even though the site http://appsontv.nettvservices.com/ say it's supported)

    When will Philips do anything about this for it's customers????
    Since i read from other it's up to the content providers, to me it's also up to Philips to take action,
    you give us a Smart TV platform, but don't care about the fact it's not usable for the customers anymore
    if i may compare this to a car, if i get a flat tire, the dealer also will give me a new tire, and won't say ah it's 2 years old, buy new car.

    Also considering the fact that this set is still sold in shops!!!!!!! So don't come with excuses of buying a new set!

    come on Philips, and do what customer can expect, Stand up for them, and give them the service they deserve!

    EW

  2. #2
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    Hi,

    Philips replied to me that they can't do much if the content owner decides to stop. Today I found out that was a lie. There is a workaround for UitzendingGemist: in the Internet app: select http://www.omroep.nl/ug and add it to your favorites. Thank you customer Waterman, no thanks to Philips for not even mentioning this possibility. Instead they have a lame excuse which now turns out to be not true.

    Philips, is this also the case with RTLXL? Are you seriously thinking we all will buy a new Philips tv ever again? There are other brands you know. These are very much supporting their apps for years. And having apps Philips never even had (SBS6, Net5).

    I call out to Philips to bring back at least Nu.nl and RTLXL. Don't hide behind excuses and deliver what you have sold to your custmomers.

    have a nice day,
    J-TV

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    Hi,

    I have RTLXL-app on my tv (55PFS8109) and it works. Is there a difference in the available apps due to different Philips-systems?

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