Results 1 to 4 of 4
  1. #1
    Bronze Member
    Points: 145, Level: 1
    Level completed: 95%, Points required for next Level: 5
    Overall activity: 62.0%
    Achievements:
    Tagger Second ClassNew Achievement!100 Experience Points31 days registered

    Join Date
    Jan 2015
    Posts
    14
    Points
    145
    Level
    1
    Thanks
    0
    Thanked 3 Times in 3 Posts
    Rep Power
    0

    Angry Last useful App disabled by Philips

    Hi,

    I've had it with my Philips TV. I really regret buying it now. I should've listened to what people were saying.

    Besides that Smart TV is very slow, Philips immediately started disabling Apps one by one over time. Listing only the most important ones for me: at first News (Journaal) was removed, followed by Nu.nl, then RTL-X. and now finally my most used one: Uitzending Gemist (Missed Braodcasts).

    The sole reason I bought this tv was for using these Apps. And now Philips just removes it! Why! Don't sell it if you can't live up to it Philips. I feel cheated.

    And stop misleading people with 'Temporarely disabled' and 'Coming soon'. Some of these Apps have been disabled for more than a year now. WHEN are they coming back?

    And I'm not even complaining about my favorites being removed from time to time, or not workiong at all. Or the TV randomly restarting.

    So be warned you all, DON'T BUY A PHILIPS tv if you like to use Apps on it. For me, I'm sure to stay away from everything else that says Philips.

    Have a nice day

  2. #2
    Diamond Member
    Points: 57,151, Level: 74
    Level completed: 7%, Points required for next Level: 1,399
    Overall activity: 99.9%
    Achievements:
    Recommendation Second ClassTagger First ClassOverdrive1000 Experience PointsNew Achievement!
    Awards:
    Posting Award

    Join Date
    Oct 2010
    Location
    Toengel's Philips Blog
    Posts
    6,236
    Points
    57,151
    Level
    74
    Thanks
    174
    Thanked 206 Times in 184 Posts
    Rep Power
    11
    Hi,

    you know, that Philips only provides the platform. The content owner (e.g. Uitzending Gemist) is responsible to create and providing the app. If they decide to stop the App for the TV platform (which is used in your TV), Philips can't do much...

    Toengel@Alex

  3. #3
    Points: 415, Level: 4
    Level completed: 65%, Points required for next Level: 35
    Overall activity: 0%
    Achievements:
    3 months registered250 Experience PointsNew Achievement!

    Join Date
    Jul 2014
    Posts
    1
    Points
    415
    Level
    4
    Thanks
    0
    Thanked 0 Times in 0 Posts
    Rep Power
    0
    Quote Originally Posted by J-TV View Post
    Hi,
    ...........disabling Apps one by one over time. Listing only the most important ones for me: at first News (Journaal) was removed, followed by Nu.nl, then RTL-X. and now finally my most used one: Uitzending Gemist (Missed Braodcasts).
    Have a nice day
    Dear All, and especially Philips!!
    The above complaint is shared by many people. From last thursday, 12jan15, a thread of complaints is building on the Dutch public broadcast website https://help.npo.nl/conversaties/npo...-philips-nettv. Sorry, all in the Dutch language. One by one, all sites dealing with the recall of past broadcasts in the Netherlands are rendered inoperable. Is this a policy to make us pay extra for services? Software developers claim they work on repair. In the mean time there is a work around for the recall of Dutch NPO broadcasts. In the Smart TV internet App, select http://www.omroep.nl/ug and add it to your favorites. This is the original app that worked so well from the Smart TV gallery untill recently. It stil works fine when adressed from the internet App, so Philips, why does it no longer work from the Gallery?

    Have a nice day all of you,

  4. #4
    Bronze Member
    Points: 145, Level: 1
    Level completed: 95%, Points required for next Level: 5
    Overall activity: 62.0%
    Achievements:
    Tagger Second ClassNew Achievement!100 Experience Points31 days registered

    Join Date
    Jan 2015
    Posts
    14
    Points
    145
    Level
    1
    Thanks
    0
    Thanked 3 Times in 3 Posts
    Rep Power
    0
    Dear all,

    Thank you dearly Waterman for the workaround! I did not know that, but it is working and faster then I've ever seen. The quality is slightly worse though.

    PHILIPS! WTF! This is the original app. Why are you responding with 'If the content owner decides to stop, Philips can't do much'. That was clearly not true. Philips rather lies instead of even informing people that there is a workaround.

    So I support the question of Waterman: why is Philips not supporting this app from the gallery? It clearly has nothing to do with a 3rd party.

    I can't believe you are doing this to your customers. Do you really want to disappoint us this much?

    Furthermore, my first post was removed because of 'an error'. I said I believed that. Now I really wonder...

    kind regrets,
    J-TV

Similar Topics

  1. 3D option disabled in many apps
    By kuntamarcin in forum Smart TV: Android Apps
    Replies: 1
    Last Post: 02-02-2015, 11:42 PM
  2. Wireless option is disabled in 46PFL8008S
    By rjanicki in forum TV: Streaming & Network
    Replies: 9
    Last Post: 05-27-2014, 11:45 AM
  3. Internal speaker disabled message
    By Shulaf in forum TV: Software for the 8xx8 series
    Replies: 8
    Last Post: 05-12-2014, 06:36 PM
  4. latest sw disabled 3d on youtube
    By Leifped in forum Smart TV: Software
    Replies: 1
    Last Post: 01-12-2014, 11:51 PM
  5. HDMI1 disabled
    By calvorota in forum TV: Connectivity
    Replies: 5
    Last Post: 11-30-2011, 01:29 PM

Tags for this Topic

Bookmarks

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •