BDP3200/98 Videos cannot be played

[yuppy989]

My player use to be able to play videos from my HDD but then one day, most videos suddenly don't work. They either freeze and the entire player stops working or the screen just goes black with no audio or video even though the player is still running and my TV working. What should I do? My player is already at the latest version.

[Pacman]

So this only happens with playback form an external HDD? Discs work normally? Did you already try with a different HDD? Also do you use yours with an external power supply ( if avaialble of course )

Bye

[yuppy989]

So this only happens with playback form an external HDD? Discs work normally? Did you already try with a different HDD? Also do you use yours with an external power supply ( if avaialble of course )

Bye

Works perfectly normal with discs and my HDD does not have an external power supply.

[Pacman]

Tested with other HDD?

[kazauser]

i got the same issue, the video from HDD got hang after sometime. then i notice it happened after i got my player updated to the version 1.63 and i still got the problem with the version 1.67.

to fix the problem u need to use mkv merge program to remove the subtitle from the movie. the latest firmware update got bugs where it did not support UTF-8 format of subtitle. once u switch on the subtitle, the problem occurred. i dont know if this method can solve ur problem but i tried mine and it is working.

[yuppy989]

i got the same issue, the video from HDD got hang after sometime. then i notice it happened after i got my player updated to the version 1.63 and i still got the problem with the version 1.67.

to fix the problem u need to use mkv merge program to remove the subtitle from the movie. the latest firmware update got bugs where it did not support UTF-8 format of subtitle. once u switch on the subtitle, the problem occurred. i dont know if this method can solve ur problem but i tried mine and it is working.

I haven't tried removing the subtitles yet but it is true that I started to have problems when I updated to 1.63 to get the YouTube feature. Thanks for your advice! Ireally hope this will work

[Toengel]

Hi,

try to power off the BDP completely - power plug... maybe some strange memory effects are causing this problem...

Toengel@Alex