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  1. #1
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    Firmware update for 9715 models more than overdue

    Latest firmware update for this TV, Q5551_0.9.22.0, distributed in 2011 as a intermediate model between 2010 and 2011 TV sets is from June/July 2011.

    An update is overdue !

    As a customer with three 9715 within my family i feel a bit discriminated.

    Hope that Philips doesn't skip customer care for the intermediate models. Paid a lot of money for them because they came from a much higher price level down to the 2011 models.
    Last edited by dk8pn; 12-06-2011 at 11:40 AM.

  2. #2
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    I'm completely agree with you.

    regards

  3. #3
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    Quote Originally Posted by dk8pn View Post
    Latest firmware update for this TV, Q5551_0.9.22.0, distributed in 2011 as a intermediate model between 2010 and 2011 TV sets is from June/July 2011.

    An update is overdue !

    As a customer with three 9715 within my family i feel a bit discriminated.

    Hope that Philips doesn't skip customer care for the intermediate models. Paid a lot of money for them because they came from a much higher price level down to the 2011 models.
    why do you want an Update? somethings not gone work?

  4. #4
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    Please see Toengel's list of 2010 software bugs:
    http://www.supportforum.philips.com/...ware-(TV550R1)

    And 9715 is clearly based on 2010 TV platform. Multiple issues have to be resolved within warranty time.

    Regards, Willi

  5. #5
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    is something not good with your TV?
    buglist refers to whole 2k10 range...

  6. #6
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    From my point of view at least an update with current state of DVB-T per country would be great (look at http://www.supportforum.philips.com/...lem-on-FW-9.22 )
    Poland has DVB-T but getting it to work requires to select Finland when scannig for channels.

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