TV turns off automatically

[Andreas260863]

Hi,

my 47PFL7656K/02 is 2 month old and since 1 week the tv turns off after about 2 h run time. The installed software is the actual one. Can anybody help me?

Andreas

[Manuel]

it´s a known firmware bug, disable channels update should work until new firmware update cames son, maybe next week, xx91xx.

[Niels]

it´s a known firmware bug, disable channels update should work until new firmware update cames son, maybe next week, xx91xx.

Manuel, where did you get this information? Have you been in contact with Philips?
And do you meen week 51 this year (2011)?
Or do you mean with week xx91xx that it will come in the future (or maybe never) (at Sint Juttemis we call that in the Netherlands!)

Regards,
Niels

[Toengel]

Hi,

he want to say, that (maybe) next week firmware 14.91 will be released for 6K-7K series of 2011 TVs...

Toengel@Alex

[Andreas260863]

Thanks for your help. Let's wait and see, if the firmware update can fix the problem. Maybe we all get a nice christmas present...

[behibbe]

Hi Manuel. what do you mean with "disable channels update"? Where can I find this option by my pfl 7606h? Thanks for these informations!

[Manuel]

Go to "home", "setup", "channel settings", "channel installation", "automatic channel update", then you have "on" and "off ", chose off.

[behibbe]

@ Manuel
Thank you. It works :-)

[Niels]

@ Manuel
Thank you. It works :-)

Manuel and Behibbe, can you tell me what type of TV you have? 2011 models I presume?
I can find the option 'automatic channel update' in my 2010 model 7605 TV, but this option is 'greyed out'.
Only option is 'On'

Niels

[behibbe]

Hi Niels,

My TV is from 2011 (PFL 7606H).

[L1Zeeman]

Manuel and Behibbe, can you tell me what type of TV you have? 2011 models I presume?
I can find the option 'automatic channel update' in my 2010 model 7605 TV, but this option is 'greyed out'.
Only option is 'On'

Niels

I have a a 32PFL7606H and same as for you, the option is "greyed out" and always on.
And another problem appeared few days ago: every evening around 21:15hr I get the message that "there is an update of your installed channels".
When I accept (option "now"), the TV goes into channel installation for 5 minutes or so, next it displays:
0 digital channels removed
0 digital channels added
0 analogue channels added

So it seems there is nothing updated and the next day it starts all over again.
I tried to reinstall the channels via the menu, but that did not help either.
My cable provider is Ziggo.

Anyone has an idea how to solve this?

[Niels]

I have a a 32PFL7606H and same as for you, the option is "greyed out" and always on.
And another problem appeared few days ago: every evening around 21:15hr I get the message that "there is an update of your installed channels".
When I accept (option "now"), the TV goes into channel installation for 5 minutes or so, next it displays:
0 digital channels removed
0 digital channels added
0 analogue channels added

So it seems there is nothing updated and the next day it starts all over again.
I tried to reinstall the channels via the menu, but that did not help either.
My cable provider is Ziggo.

Anyone has an idea how to solve this?

My provider is Onsbrabantnet and I also get these updates almost every evening! Strange?
After a reset the TV mentions: 'There is a channel update. This will be updated automatically when the TV is in standby' or something like this. I do not change anything in the channel installation.
You have a choice for 'now'? Is that to install the channel update. Maybe you can set some update setting to 'automatic'.

Kind regards,
Niels

[L1Zeeman]

Niels,

"You have a choice for 'now'? Is that to install the channel update."
Yes, I get two buttons:
- NOW, i.e. it starts to update immediatly
- LATER, i.e. it will start to update next time the set is switched to stand-by

"Maybe you can set some update setting to 'automatic'."
As mentioned before, that option is "greyed out" at setting "on"

[Niels]

L1Zeeman,

The automatic update setting is greyed out at 'on' on my tv too, but I never had the choice for install 'now' or 'later'. In the configuration menu my settings are:
Installation
> Automatic channel update: 'on' (grey)
> Update notification: 'on'
> Dialog channel update: 'OFF'
etc..

I think the last setting 'dialog channel update' makes the difference whether you are asked to do the channel update now or later. When it is off, the channel update will take place when the TV is switched to standby the next time.

Regards,
Niels

[Philips - Thomas]

Hi

Automatic shut down has been solved with 14.93 Firmware. Please all Update your sets.

Regards
Thomas