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  1. 12-18-2011, 03:33 PM #1
    greenn424
    greenn424 is offline
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    ds3000 not working at all

    please can somone help,

    i had no issues with this device until 2 months ago, updated iphone 4 then it stopped playing music, and now now working at all no power on mains or batteries,

    As i brought it direct from philips online how do i get it checked or replaceed its only 11 months old as well.
    regards

    Nick Green
  2. 12-19-2011, 02:36 PM #2
    Philips - Andrea
    Philips - Andrea is offline
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    Dear Nick,

    Sorry to hear the problem you are having with your dock becoming totally unresponsive.

    As you have already tried using the mains adapter and batteries, I would suggest that your dock may have developed a fault.

    For the UK, docking speakers have a 1 year warranty from your date of purchase so I would recommend getting in touch with the UK Customer Care team so they can advise you further: 0800 331 6015.

    Kindest regards,

    Andrea
    Forum Mod
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