I have looked everywhere and cannot find the answer. We JUST bought a new blu ray player yesterday and it worked fine yesterday and even earlier today to play dvd. We went and bought a usb drive so our bd live stuff would work. Well, first our issue was when we tried to get on netflix was that it was trying to set our internet connection (all the while I'm on the internet on my comp). I found some reviews that said to unplug the device, so we did and our connection looked ok, BUT now it's saying it's connected to our home network, but not our internet, again I'm ON THE INTERNET!!!! Oh and I tried the wii we have and it works perfectly fine so not sure what to do. Please help, my fiance is about to swear off philips!