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  1. #1
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    Unhappy DS1210 no sound.

    When i plug my phone into the dock it registers as charging but when i try to play music the phone thinks it is playing but no sound comes from the speaker. I tried plugging several different devices in with no luck, any ideas?

  2. #2
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    Hi Amy,

    Sorry to hear this. Can I please firstly ask the following:
    * What iPhone do you have?
    * Are you able to test another Apple device in the dock such as an iPod without the same issue?
    * Please make sure all other apps are closed (not running in background) when you dock your speaker.

    Kind regards,

    Andrea
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  3. #3
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    It's an iPhone 3GS but I have also tried it with two seperate iPhone 4 and an iPad with no luck. I also tried closing all apps aswell as restarting the phone.

  4. #4
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    Hi Amy,

    Unfortunately, as you have tried it with different Apple devices with no change I would suggest getting in contact with your local Irish customer support team.

    They can advise you with regards to warranty: http://www.support.philips.com/suppo...uestid=3853386

    Kindest regards,
    Andrea
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