Topic: SmartTV Announcement
02-08-2016, 04:12 PM #1
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- Jan 2014
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Complementary to recent announcements on changes in the Smart TV set up of Philips branded “Home Theater System-,” “Blu-Ray Player-” and “HD Media Player-” models, we would like to inform as follows:
In order to ensure the core functionality, performance and compatibility, we have embedded in the latest automatic software update a new version of Smart TV for multiple product models. With this new version, you can still directly access YouTube, Netflix (if previously available on your product) and a web browser. Most other formerly available applications can be reached via the web browser.
A list of product types to which these changes apply can be found in the attached pdf file:
If you are encountering issues with a product type not listed in the file above, please contact our customer service, as mentioned below. We look forward to working with you to provide solutions to any issue you may be experiencing.
To find the right contact, please click on the link below next to your country and go to the contact options for Home Cinema and Audio products. Our advisors are happy to support and will follow up with you directly. Thank you.
Country Find your local contact here: Austria Contact us Germany Contact us Ireland Contact us Switzerland Contact us Luxembourg 024871098 Netherlands Contact us Belgium Contact us Denmark Contact us Finland Contact us France Contact us Northern Ireland Contact us Italy Contact us Norway Contact us Portugal Contact us Spain Contact us Sweden Contact us UK Contact us Greece Contact us Poland Contact us Russian Federation Contact us Ukraine Contact us Serbia 0113216830 Hungary Contact us Croatia Contact us Slovenia Contact us Czech Republic Contact us Slovakia Contact us Bulgaria Contact us Romania Contact us Lithuania Contact us Latvia Contact us Estonia Contact us Argentina Contact us Brazil Contact us Costa Rica Contact us Ecuador Contact us El Salvador Contact us Guatemala Contact us Honduras Contact us Nicaragua Contact us Panama Contact us Rep. Dominicana Contact us Venezela Contact us Chile Contact us Colombia Contact us Mexico Contact us Middle East Contact us South Africa Contact us Arab Emirates Contact us USA Contact us Canada Contact us Australia Contact us China Contact us Hong Kong Contact us India Contact us Indonesia 08001333000 Korea Contact us Malaysia Contact us New Zealand Contact us Pakistan Contact us Philippines Contact us Singapore Contact us Taiwan Contact us Thailand Contact us Turkey Contact us
Alternatively you may also contact our moderator team via Private Message: Philips - Katerina, Philips - Christoffer (Forum Account required)
and provide following information:
- Complete Name
- Postal Address
- Email Address
- Phone number
- Model number
- Serial number
- Last known Software version
- Date of purchase
We apologize for any inconvenience caused and we thank you for your understanding and your cooperation.
With kind regards
Your Philips Sound Team
Please understand that this thread is closed to keep its nature as an announcement. We welcome your feedback in other related threads or via Private Message to our forum moderators.
Last edited by Philips - Christoffer; 02-26-2016 at 12:54 PM.
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