Results 1 to 1 of 1
  • Topic Tools
  • Display
  • Bookmark and Share
  1. #1
    Points: 3,732, Level: 17
    Level completed: 71%, Points required for next Level: 118
    Overall activity: 0%
    1000 Experience PointsNew Achievement!Veteran
    Philips - Tino's Avatar
    Join Date
    Jan 2014
    Thanked 0 Times in 0 Posts
    Rep Power

    SmartTV Announcement

    Dear consumers,

    Complementary to recent announcements on changes in the Smart TV set up of Philips branded “Home Theater System-,” “Blu-Ray Player-” and “HD Media Player-” models, we would like to inform as follows:

    In order to ensure the core functionality, performance and compatibility, we have embedded in the latest automatic software update a new version of Smart TV for multiple product models. With this new version, you can still directly access YouTube, Netflix (if previously available on your product) and a web browser. Most other formerly available applications can be reached via the web browser.

    A list of product types to which these changes apply can be found in the attached pdf file:

    Device List.pdf

    If you are encountering issues with a product type not listed in the file above, please contact our customer service, as mentioned below. We look forward to working with you to provide solutions to any issue you may be experiencing.
    To find the right contact, please click on the link below next to your country and go to the contact options for Home Cinema and Audio products. Our advisors are happy to support and will follow up with you directly. Thank you.

    Country Find your local contact here:
    Austria Contact us
    Germany Contact us
    Ireland Contact us
    Switzerland Contact us
    Luxembourg 024871098
    Netherlands Contact us
    Belgium Contact us
    Denmark Contact us
    Finland Contact us
    France Contact us
    Northern Ireland Contact us
    Italy Contact us
    Norway Contact us
    Portugal Contact us
    Spain Contact us
    Sweden Contact us
    UK Contact us
    Greece Contact us
    Poland Contact us
    Russian Federation Contact us
    Ukraine Contact us
    Serbia 0113216830
    Hungary Contact us
    Croatia Contact us
    Slovenia Contact us
    Czech Republic Contact us
    Slovakia Contact us
    Bulgaria Contact us
    Romania Contact us
    Lithuania Contact us
    Latvia Contact us
    Estonia Contact us
    Argentina Contact us
    Brazil Contact us
    Costa Rica Contact us
    Ecuador Contact us
    El Salvador Contact us
    Guatemala Contact us
    Honduras Contact us
    Nicaragua Contact us
    Panama Contact us
    Rep. Dominicana Contact us
    Venezela Contact us
    Chile Contact us
    Colombia Contact us
    Mexico Contact us
    Middle East Contact us
    South Africa Contact us
    Arab Emirates Contact us
    USA Contact us
    Canada Contact us
    Australia Contact us
    China Contact us
    Hong Kong Contact us
    India Contact us
    Indonesia 08001333000
    Korea Contact us
    Malaysia Contact us
    New Zealand Contact us
    Pakistan Contact us
    Philippines Contact us
    Singapore Contact us
    Taiwan Contact us
    Thailand Contact us
    Turkey Contact us

    Alternatively you may also contact our moderator team via Private Message: Philips - Katerina, Philips - Christoffer (Forum Account required)

    and provide following information:

    • Complete Name
    • Postal Address
    • Email Address
    • Phone number
    • Model number
    • Serial number
    • Last known Software version
    • Date of purchase

    We apologize for any inconvenience caused and we thank you for your understanding and your cooperation.

    With kind regards
    Your Philips Sound Team

    Please understand that this thread is closed to keep its nature as an announcement. We welcome your feedback in other related threads or via Private Message to our forum moderators.
    Last edited by Philips - Christoffer; 02-26-2016 at 12:54 PM.

Similar Topics

  1. Replies: 24
    Last Post: 12-21-2017, 05:20 AM
  2. can't use smartTV
    By gad123 in forum Smart TV: Apps
    Replies: 11
    Last Post: 10-20-2012, 08:54 AM


Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts