12-23-2011, 06:14 PM #1
- Join Date
- Dec 2011
- Thanked 0 Times in 0 Posts
- Rep Power
Service experience with 42PFL9732D/10 - very good!
Hi! Here's something good about the Philips TV business I think is worth sharing: I just picked up our TV 42PFL9732D/10 (bought in early 2008 as one of the top models, but now almost 4 years old) from the service company (Löschmann & Claßen in Aachen). Both inverter circuits (these are the drivers for the backlight CCFLs) were replaced
FREE OF CHARGE!
Philips paid for it on request on pure goodwill - apparently they also thought, their top-models should last a bit longer ;-) Repair was completed just in time before Christmas within 9 business days.
In total: A very good customer experience - thank you!
By christopher in forum Blu-ray: Share Your Wish List and InsightsReplies: 25Last Post: 07-15-2013, 11:20 AM
By Mr Hope in forum Sound: Streamium NP Series (NP3900|NP3700|NP3500|NP3300|NP2900)Replies: 1Last Post: 12-14-2011, 08:25 PM
By schipper77 in forum Smart TV: AppsReplies: 0Last Post: 10-16-2011, 08:42 AM
By mshock in forum TV: Share Your Wish List and InsightsReplies: 24Last Post: 08-15-2011, 03:45 PM
By hippie67 in forum Welcome PageReplies: 0Last Post: 08-10-2010, 08:26 AM