My screen is difenetly worse Still waiting for confirmation from local service about screen replacement.
Can you post a picture of your screen with white background here? It will be interesting to compare screen before and after the panel change.
I think what is good in your case is that the replacement screen must be for sure better than current one
From my experience so far, DSE seems to be varying from panel to panel, but never non-existent.
I should say from the pics our screens show similar amount of DSE. It is tolerable, but not acceptable on 2000 euros flagship TV set.
Looking forward to your report on panel change.
Here in Russia it costs around €2500, so this crap on the screen is out of my conception of top TV model.
Yesterday I called to the service for updates-Philips didn't confirm screen replacement having current information, they asked to take other photos (no idea of what exactly-picture, back side of panel etc), so I'm waiting for the next visit of engineers.
Keep us posted how it goes. I am still hoping for a general Philips statement on this issue.
After that I will decide how to proceed.
I have a 9706 with DSE. I have made a test which you can put on a usb stick. In a map there are some pictures and you can play it on the TV. And when it has DSE after some time you can see on the soft yellow and white pictures stripes and dirty effects.
I am yet to see one without it :P
Originally Posted by Brakius
Or meet an owner of 2011 Philips 9-serie with eye for PQ that doesn't see DSE on his screen.
hey brakius; can you please reupload this files?!?:
Reason: Violation of a compressed file restriction.
or upload them directly to the forum
I upload it again, same link. I do not get a violation error.
Well, minor update-yesterday engineers took new pics of my screen that Philips Russia service requested, so I'm again waiting for a feedback or confirmation on screen replacement.
Last edited by Dimovey; 05-24-2012 at 05:36 PM.
wow, is incredible, Philips stopped of import televisions to Chile in 2008 and now i see that since the television plant of Philips was sold to Funai the quality of the philips televisions left too much to desire.
supposed that Philips now they do not manufacturate televisions, it does by Funai industry that and just put an badge Philips to be sold the sets , just a bad move by part of Philips.
i had a very good brand image of the philips p´roducts but looks like with those problems and lack of response by part of Philips headquarters, the people will get another television and also the brand image will be just deteriorated by such bad decisions, just a shame.
an good consumer of Philips products in overseas.
I have the same problem on a 52pfl9606h, Philips replace the TV and it have the same problem... It's incredible... Please Philips, find a solution.....
If this a support forum from Philips, why Philips don't tell us something about... If the problem is truth in a lot of TV's (or all) I suposed that Philips is looking for a solution, please, some info Philips.
Last edited by DanFK; 06-05-2012 at 05:37 PM.
Thank you for sharing your experience!
As far as I see it - every TV set from from 2011 9-series with screen bigger than 40" is suffering from DSE. Only severity varies. So exchange is not a resolution.
Which does not leave Philips with many options here. Probably they will pretend such issue is not existing and wait for the "storm" to pass by. It is ridiculous for us to think that we, owners of premium 9-series will be offered any way out of the situation. But let see and hope time will prove me wrong.
I take a photo from my TV with a pure white, this is the result, a lot of vertical bands all around the pannel... It's more apprecciable during horizontal displacements. It's my second 52pfl9606h with the same problem, the firmware version is the last 014.098
Last edited by DanFK; 06-11-2012 at 08:31 PM.
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