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  1. #1
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    Philips and Skype password lost when shut down

    Hello everybody

    First excuse my poor English but i"m sure you'll understand my post

    My 42pfk 71/79/12 works perfectly. The French hot line is excellent.
    I got he last firmware 1er september allowing Skype again. ( 1 month without )
    But about the Skype password loose Philips explanations and Skype explanations are differents.
    The Philips Hot Line said to me it's normal loosing the Skype password when we shut down the TV
    A Skype admin tried using two differents Philips TV and said to me that the password is not lost shutting down the TV.
    2 forumers on the Skype forum using others Tv than Philips said to me the their TV keep the password.

    It's not important but technically curious. I use Skype on my computers since several years with any troubles.
    But on Smart TVs Skype is included in the firmware. On PCs we can do everithing about configurations like "keeping password after shutdown" Nothing like that with the TV. A Smart TV is not a computer.

    Who is right is who is wrong ? Philips France or Skype France ?
    May be wrong on some Philips Tv and right on others Philips models ? ( Different firmwares) .I do not believe that.
    Thanks a lot for your explanation. Not usual question.

    Have a nice week end.
    Last edited by bigbernie; 09-27-2014 at 03:15 PM.

  2. #2
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    I have the same problem with Skype. Philips PFS 7309

  3. #3
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    Hello

    This malfunction has been resolved after firmware updates.
    It's necessary tu use the right way closing Skype without using Return. Return close ( left arrow on my set) Skype.
    On my TV set I close the window Skype by using EXIT then Sources to HDMI. Or to something else.
    Return close Skype and you loose your password.

    Good afternoon.

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