BDP9500 12 does not recognize my HDD

[bszattila]

I just bought a BDP 9500 after having quite positive experience with my BDP 7500... Now the old one is at my parents, and I faced that the 9500 does not recognize the same HDD as the 7500 does. Why is this difference? Can I solve the problem somehow? Thank You for support

[Toengel]

Hi,

this could be due to a unsupported format of you HDD. I think in this model NTFS is NOT supported.

Toengel@Alex

[bszattila]

Hy, Toengel,

Yes, You may have right, BUT as I highlighted, same HDD is supported by a much lower price blue ray playeer, also Philips, BDP7500... In my simple understanding, if I buy something more expensive, a higher category, it should "know" more...

basicly, the software (or chipset or I don't really understand what causes my problem) is worst than on a cheaper product, only the "outfit" is better? I cannot belive this...there should be an other explanation...

can anybody suppport?

[kwinnie]

dont see this issue, same HDD can played in my BDP9600, 5100, & 3200

[kwinnie]

maybe you try formatting it as mentioned by Toengel. maybe that helps.

[Philips - Remko]

Hi bszattila,

Did you try the suggestions that were given by the other user(s)?

Please give your feedback. If no feedback comes the case will be concerned as solved and therefor be closed.

Kind regards,