USB / Can't See Files

[HenryFool]

On my 5000 series LED tv when I plug in a USB key I can't see any files, I've encoded a load of test videos with Handbrake to see what works best (MP4 & MKV Files).

I can access the USB menu on screen but I don't see any movie files. I just get either empty folders or folders with long names made up of a string of letters and numbers.

I'm encoding my files on a Mac (os x 10.7.2) using handbrake, the USB key is formatted as FAT32.

Anyone know where I'm going wrong?

[Philips - Thomas]

Hi

please reformat the USB Stick in MSDOS Format on your Mac and try it again.

Thanks
Thomas

[HenryFool]

Will do, thanks.

[HenryFool]

Hmmmm that didn't work. I can see folders, JPGs etc but no movie files.

Here's the MediaInfo report on one of the .mkv files I tried:

General
Unique ID : 74838314343049636715891495740732167470 (0x384D55C65DAFD5DDEB3213C5E3E9552E)
Complete name : /Users/jeremy/Desktop/Game.of.Thrones.S01E01.mkv
Format : Matroska
Format version : Version 2
File size : 419 MiB
Duration : 1h 1mn
Overall bit rate : 950 Kbps
Writing application : HandBrake 0.9.5
Writing library : libmkv 0.6.4.1

Video
ID : 1
Format : AVC
Format/Info : Advanced Video Codec
Format profile : High@L3.0
Format settings, CABAC : Yes
Format settings, ReFrames : 4 frames
Codec ID : V_MPEG4/ISO/AVC
Duration : 1h 1mn
Width : 624 pixels
Height : 352 pixels
Display aspect ratio : 16:9
Frame rate mode : Variable
Frame rate : 29.970 fps
Color space : YUV
Chroma subsampling : 4:2:0
Bit depth : 8 bits
Scan type : Progressive
Writing library : x264 core 112
Encoding settings : cabac=1 / ref=3 / deblock=1:0:0 / analyse=0x3:0x113 / me=hex / subme=7 / psy=1 / psy_rd=1.00:0.00 / mixed_ref=1 / me_range=16 / chroma_me=1 / trellis=1 / 8x8dct=1 / cqm=0 / deadzone=21,11 / fast_pskip=1 / chroma_qp_offset=-2 / threads=6 / sliced_threads=0 / nr=0 / decimate=1 / interlaced=0 / constrained_intra=0 / bframes=3 / b_pyramid=2 / b_adapt=1 / b_bias=0 / direct=1 / weightb=1 / open_gop=0 / weightp=2 / keyint=300 / keyint_min=29 / scenecut=40 / intra_refresh=0 / rc_lookahead=40 / rc=crf / mbtree=1 / crf=20.0 / qcomp=0.60 / qpmin=3 / qpmax=51 / qpstep=4 / ip_ratio=1.40 / aq=1:1.00
Language : English
Default : Yes
Forced : No
Color primaries : BT.601-6 525, BT.1358 525, BT.1700 NTSC, SMPTE 170M
Transfer characteristics : BT.709-5, BT.1361
Matrix coefficients : BT.601-6 525, BT.1358 525, BT.1700 NTSC, SMPTE 170M

Audio
ID : 2
Format : AAC
Format/Info : Advanced Audio Codec
Format profile : LC
Codec ID : A_AAC
Duration : 1h 1mn
Channel(s) : 2 channels
Channel positions : Front: L R
Sampling rate : 48.0 KHz
Compression mode : Lossy
Default : Yes
Forced : No

[HenryFool]

Can anyone help???

PLEASE

[smart]

Can you see the videos on a windows/linux based PC? If you have access to one...

Is the file ending correct?

[HenryFool]

Thanks Smart - I can play the mkv files on a windows pc just fine, although the file extension isn't visible - I'll try adding that manually and see if there's any difference.