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  1. #1
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    Unhappy 42PFL5603d/12 by MPEG4 Option killed

    Hello

    A friend of mine has powered on the MPEG4 option on my TV. On his TV it worked, but my has noch MPEG4 Hardware.
    Actually ist stops booting 10 seconds after power on because the MPEG4 Chip can't be initialised.
    I tried reflashing the actual firmware but this failed.

    The TV boots actually in the firmware upgrade menu.

    I think there a two solution.

    1.) Fixing th NVM Setting with a ComPair 2 Interface, but i have none.
    2.) Flashing an older firmware without MPEG4 Support, maybe 000.059.xxx

    Currently there is nowhere to be found an old firmware.

    Can anybody help me ?

    TV-platform is Q522E.

    Thank you very much

    Andreas

  2. #2
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    Philips - Thomas's Avatar
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    Hi Andreas

    Please get in contact with your local Call Center:
    http://www.support.philips.com/suppo...jsp?COOKIE=off

    Regards
    Thomas

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